I live in the US and own a rental property in Mississauga. Every now and then, I get a call from my tenants, informing me something is broken. Since I do not have a property manager and being thousands of miles away, I tend to rely on HomeStars for repairs. Back in October 2018, I sought Ed's service because my tenants said the thermostat was not working. He promptly replaced it, explaining the different options I had to choose from, over a long-distance call. A few days ago, my tenants informed me that the air conditioning unit was not cooling. Once again, Ed came to my rescue within the same day. Let's just say my tenants are very happy with me, and we have a great professional relationship. After contacting a handful of companies, I felt most comfortable with Ed - based on stellar reviews, quick response time, professionalism and patience in explaining his services, as well as reasonable pricing.