When Andrew came to do the yearly check, he noticed the tap in my sisters bathroom had a significant drip. After much time and effort, it was determined the whole thing would have to be replaced. When Andrew got back to the office, he searched for a unit that would not only fit into the existing holes in the countertop, but one that would be easily usable by Janet, who has limited mobility in her hands.
When the tap set arrived, Andrew came back to install it. Because of a delay at a prior job, thank you to Melissa for keeping me informed as to exactly when Andrew would arrive.
The taps look great, and work so well for Janet.
Andrew is a fine young man. He is very polite and friendly, and knows the business well.
We look forward to seeing him again for the next yearly checkup.