Alarm Boss

Alarm Systems
351 Ferrier St Unit 5 Markham ON L3R 2Z5
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85%

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Reviews by rating (past 12 months)

Reviews for Alarm Boss

Average customer rating:
9 10 (12 reviews)

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Stephen in Ottawa
Stephen in Ottawa
1 review Ottawa, ON
0/10

Three Decades of Monitoring and When Needed They did not respond

've been with this company for 30+ years and have recently discover how unethical they are, especially with someone that has been loyal for this many decades. For 20+ years they charged me 25/month for monitoring and when I decided to stop my service with them they lowered to 18/month, saying I'm a very important customer and they don't want to lose me. I agreed! For next 8 years the payments came out of my account regularly . This year 2019 i wrote an email to the company and followed up with a phone call confirming my desire to stop using their service. They still wanted me to continue and offered a stupid video door bell ... no thanks i replied, just cancel my service. For the next 3 months they continued to draw the monthly payment from my account even though they are not monitoring my alarm. How unethical is this ! I followed up again with another email for them to credit me for the services not rendered, its' gone unanswered. The person in their finance dept is Yasmin ('yasmin@alarmboss.com') Alex is the founder and I have not heard back from either. I urge anyone considering this company, to not. They say their are monitoring however my experience is they are not!. I deliberately set off my alarm for 60 secs several times and they did not call the house. Please BE CAREFUL. Alarm Boss (Alex) if you are reading this we go back a long way and this is how you treat 3 decades of customer loyalty .. shame on you.

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Company Response

Hello Stephen

We will apprecaite if you can get back to us with your

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Stanly
Stanly
1 review Markham, ON
10/10

Home security alarm

Excellent service and customer service, friendly people, very knowledgeable and experienced technician. Very positive experience with this team.

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Company Response

Thank you sir !

NICK
NICK
1 review Toronto, ON
10/10

Exterior Home Surveillance

Compliments to Suda who met with me to determine the system that was right for me. He explained the system thoroughly and answered all my questions. System works great...EXTREMELY satisfied with the work and the surveillance system. Thank you Suda.

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Company Response

Thank you so much Nick, Have a Merry Christmas and Happy New Year

PL
PL
2 reviews Toronto, ON
10/10

CCTV Installation

Alarm Boss was very helpful and collaborative in determining what our needs were. Great price, excellent conscientious service.

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Company Response

Thanks for your review. It was great working with you.

Joe
Joe
1 review Toronto, ON
10/10

Cameras and Home Alarm System

Excellent work! Very professional and clean. All work was done quickly within time of quote.

Definitely will recommend to everyone.

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Company Response

Thanks Joe for your comments.

Robin
Robin
2 reviews Richmond Hill, ON
10/10

Outdoor cameras

We had outdoor cameras and an internet access point installed. This required running cable and electrical wire. David and his team were very professional and did a wonderful job.

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Company Response

Thanks Robin for your review

Justin S.
Justin S.
1 review Toronto, ON
10/10

JAS Journeyman Carpentry

On point with quotes, on time with install. Great service. Will continue to recommend to future clients.

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Company Response

Thank you for your business.

Sam H.
Sam H.
1 review Whitchurch Stouffville, ON
10/10

Security Camera Installation

Excellent after sales service. Sales Rep David Thomas provided excellent service, quoted in time, followed-up and best part is after sales service. Will surely recommend Alarm Boss to others.

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Company Response

Thank you for your comments. looking forward to working with you again

josephjanisse
josephjanisse
1 review Toronto, ON
10/10

Camera monitoring

Put in cameras and set up remote monitoring. Helpful until the job was finished, and available to help after.

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Company Response

Hello Joseph

Thank you so much for the wonderful review

-Suda

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alarm Boss

We are extremely proud to represent Alarm Boss Inc . Canada's fastest growing, privately owned, Alarm Company, protecting homes and businesses for over 20 years. It will be an invigorating challenge to bring the Company's prestigious and solid name to the alarm and security systems sector. We will continue our ...
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