Norseman Construction & Development Ltd

Overall very happy with the quality of the work and customer service. We had to completely repair our roof, fascia and eavestroughs and installed a gas fireplace in our home. The work was completed in a timely manner, the prices were fair and we are happy we went with norseman.

10 out of 10 We hired Norseman to finish my basement, Dave was a fantastic manager the job went very smooth, although we finished a little over the time line because there were a few extras, and the end result was exactly what we were looking for. The group was great from point of sale (working with Bryan to put the concept together) to the final walk through and close out with Kevin. Communication was key and the team work with this group was great. We intend to use them again in the spring as we make more room for me to work at home.

We have completed 3 projects with Norseman and the results have been excellent. The quality of work in the bathroom, especially the floor and wall tiles, was impressive, thanks to Yuri's talents. The basement required the floor to be levelled before installation of new flooring, lighting and painting. Greg was a great project manager for both renos, bringing in quality tradespeople at every stage. As typically happens in projects in old homes, there were a few surprises but they were readily addressed and Greg communicated in advance when any work was out of scope. It was great working with all of them.

Purchased the home in August 2019.
Obvious rush by builder to finish house. Shortcuts everywhere.
Little to no follow-up on warranty claims. I have very detailed text and email trails to validate. Had gas turned off twice during the winter due to safety violations (not revealed as part of the close and or subsequent warranty requests) which were ignored. Seek specific protections & penalties if buying from this builder. Happy to provide additional detail.

08/30/2020 - While I appreciate the response from Norseman, the details are factually incorrect. The developer and the owner of Norseman are the same person. We have emails between the lawyers at time of sale that confirm that detail. Happy to post if you would like? I also did email this person with no response. It was directed through the COO of Norseman at the time.

As for the gas, again, not true. The bill was moved in to our name on the date of sale. I have the red tags from Enbridge from pre-sale, post-sale and 2nd follow-up. I have three months of written correspondence between myself and Norseman asking for solutions that were promised and not delivered. Happy to post if requested.

"This person wanted more for free, we denied to work for them."
That is a slanderous claim which I'd appreciate further confirmation on. Please share those details.

I'm also aware that this review was flagged by Norseman to HomeStars.
This post was removed and then reinstated by Homestars based on the detail I provided. Again, we tried to resolve this directly and were rebuffed. I'll let the facts speak for themselves here but if I was able to show Homestars the detail to have the post reinstated, stands to reason that the information I'm providing is correct.

These pictures speak out for a job done on door and window frames. I have to admit, these went unnoticed during the final handover inspection. I should have been careful in identifying these. They delivered on time which was good as we spent our Christmas that year in our new renovated home.

Our project started with JB (Sales) who is fantastic at his job! He was very patient, knowledgeable and accommodating. Even after the project started, he continued to be available for advice and support. Once the project started, we were in the good hands of MoH, our project manager. We really enjoyed working with MoH. His engineering background made him a very logical and practical project manager which is a skill you want your main contact to have so that he provides sounds advice and manages his team well. MoH's very professional and polite demeanour made it easy to work with him and his responsiveness gave us great comfort to know he cared about our project and helped keep us very up to date with what was going on. What also made our project successful were the sub-trades that Norseman uses. The tile, drywall, flooring, electrical, kitchen, and painting teams were amazing and we would want them again on any future project we may have. We were quite satisfied with Norsemen. Would have given a 10/10 if the completion schedule was tightened up so that we were back in our space a few weeks earlier as per plan. Thank you Norseman and especially MoH!

Norseman Construction did a great job on our bathroom renovation. They followed our plan while also making some helpful suggestions. They were flexible and able to accommodate changes that we wanted to make as the project progressed. Greg and Yury both did very good work, consulting with us as necessary to make sure that everything met our expectations.

Our project manager, Robert, was terrific. He was responsive and the work was done in a timely fashion. He was always polite and worked with us to get the results we wanted. We could reach out to him and get a prompt reply, no matter what the time of day. We always knew that if we had any concerns we could reach out to him and he'd follow up. Big renos are complicated, with lots of moving parts, and Robert was able to keep all the balls in the air.

Working with Josh (sales manager) and Dave (project manager) was a great pleasure during our large renovation project which was a complete gut-job on an old house. Things went off without a hitch. We had done our research on several companies, settled on Norseman Construction and were extremely pleased with their process and beautiful results.

They were patient, detailed oriented and did fantastic quality work, going the extra mile and delivering creative solutions in times where and when needed.

Communication was excellent throughout the process. Things were explained in detail and we could sleep well at nights, knowing where things were at, at all times through their updates.

They had great tasteful ideas in places where choices could be made and executed on budget, on time and with excellent results. I would highly recommend Norseman Construction going forward.

We were impressed by Norseman's professional, reliable and quality services. Every member of the company we encountered contributed to a positive renovation experience, making an otherwise stressful situation manageable and successful from start to finish. Their team is efficient, knowledgeable and respectful. Our project lead exceeded every expectation and made us feel secure through the transformative and high stress time. We will absolutely recommend Norseman to anyone looking to renovate their space.