Before installing a gas insert, a wood form left in after the initial construction of the house needed to be removed for safety reasons. For others over the years, this was a big deal. For Alan, however, he persevered with the right tools and was able to remove it wholly. He was concerned about safety and also went beyond the call of duty by cleaning our air intake because I told him the room was cold. He was punctual, professional and informative. He sent me pictures the day after the work was completed. I would not hesitate to recommend him.
- Company Response
Thanks Nadia. It is code in certain situations to have HRV installed (Heat Recovery Ventilation). That's a system that takes stale air out of your home and brings in fresh air. In your case, the air intake of the HRV was plugged ...so all that was working was the sending stale air out function ...creating a vacuum inside your house that was bringing air down the fireplace flue...making the room cold. It should be better now, but that air intake should be inspected for dust regularly. thanks again.