S & Sons Moving, Packing And Junk Removal

Moving & Storage
Toronto ON M8V 1S8
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HomeStars  >  Moving & Storage in Etobicoke  >  S & Sons Moving, Packing And Junk Removal
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77%

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Reviews for S & Sons Moving, Packing And Junk Removal

Average customer rating:
7.5 10 (15 reviews)

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Regina in Etobicoke
Regina in Etobicoke
2 reviews Toronto, ON
10/10

Moving contents of a medium-size house

Competent and professional crew. Arrived early, packed efficiently and moved everything without a single scratch or dent. The crew was very young but polite, respectful and hard-working. They worked for over 15 hrs spread over two days with good energy and care. Thank you!
Regina

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Company Response

Thank you Regina and Bogdan, you were great clients to work with. All the best in your new home! Nadia, Stefan and S & Sons Moving team.

Sergey in Markham
Sergey in Markham
1 review Markham, ON
10/10

Excellent Fast Servece Thank you so much

I was advised to use this company by boss. We moved our office before in June. My family had to move in new apartment in the end of August.
I called to S&SMOving one months ago. Two days before the moving day I read some reviews on different websites... That is why I was nervous until the moving time. After Stefan asked me to pay before moving and it was so scary : they will take all our we paid before. It was strange.
Anyway, Stefan is great worker!!! He is really work fast, hard and so careful.
We were appreciate him for his doing job. This company is real great moving company.
Only I wanted added little things:
the young boy was slowly worker;

Three hours is not enough to move out one bedroom apartment.
Only due to our together work (we worked in the same way as movers).
For others: please book little bit more time to avoid financial/timing issues.

0 of 1 people found this review helpful.
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Company Response

Thank you for your feedback Sergey. All the best in your new place.

L. Kay from Toronto
L. Kay from Toronto
2 reviews Toronto, ON
10/10

Moving

S & Sons is an excellent moving company. The were very punctual and professional. We were moving to a new home and they moved it all perfectly. We needed help with pre-packing which they did wonderfully one day prior to our move. Having moved several times and even internationally we consider S & Sons the best we have ever worked with. Stefan and team, thanks again for a great job!

0 of 1 people found this review helpful.
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Natalia from Toronto
Natalia from Toronto
1 review Etobicoke, ON
10/10

House Move

We had a great experience with S&Sons Moving this past week. The owners of the company were very kind, helpful and upfront in the planning stages, and on moving day the movers arrived on time, worked hard to got the job done efficiently and took great care with our belongings. I would definitely use them again and recommend them!

0 of 1 people found this review helpful.
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Justin Colton from Toronto
Justin Colton from Toronto
1 review Toronto, ON
10/10

Moving

Moving is a very stressful experience, at least it is sometimes. This is not the case with S & Sons moving. I have moved many times over the years, used many different movers, cheap and expensive, quick and slow. I was even a mover myself for a short period of time. I have never, ever had such a good experience as I did with S & Sons moving.

S & Sons was recommended to me by my real estate agent.

Weeks before the move, the owner of the company visited my house and quickly and accurately priced the move, gave me several options and advice on how to have a painless move.

On moving day, the team of S & Sons movers was extremely professional and polite, quick and effective. They did not drag their feet, the did not slow down, but they also did not rush through the job. Every one of my belongings was treated with care and respect. Much as they treated me and my wife throughout the day. We had a large move, almost filling the entire truck, and it was a long, gruelling day, but the entire team worked tirelessly to ensure the move happened as best as it could, and as painless to me as possible. They took the stress out of the day completely.

I have to mention, the truck was packed to perfection. It really was a thing of beauty. I've seen very bad packing jobs, very quick packing jobs and average packing jobs. But a crew leader that cares about his moves knows that packing a truck really is an art, and S and Sons moving understood that. It was like watching a master play Tetris.

I could have gone with cheaper movers, but I would have regretted it. That's not to say they were expensive, it ended up being cheaper than I expected and extremely close to the estimate given, despite issues with traffic, timing and parking.

I would wholeheartedly recommend S & Sons Moving to anyone and everyone looking to move their items from one place to another with care and efficiency. I really felt like I had made new friends by the end of the day.

I would give this review 11 stars if I could. I was blown away. Thanks again S & Sons.

0 of 1 people found this review helpful.
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AG from Toronto
AG from Toronto
1 review East York, ON
10/10

Stress-Free Movings

Thank you so much to S & Sons for their wonderful moving services. We have used them a few times for residential moves and just recently for office move. They are always extremely courteous and friendly. We are really impressed with how fast and efficient they work. They lift the most awkward and heavy items without scratching any of the walls. Their rates are reasonable, and they make every effort to ensure that their customers experience an efficient, stress - free, and successful move. Thank you very much for being there for us especially under very stressful circumstances. In fact, we can easily say that the easiest part of our moves have been the moves themselves. We strongly recommend S & Sons and would definitely use them again.

0 of 1 people found this review helpful.
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Company Response

Thank you very much for your feedback Alina. Wishing you all the best in your new place.
With best regards: your S & Sons Moving team.

Farah from Mississauga
Farah from Mississauga
1 review Mississauga, ON
0/10

Moving

These movers are extremely dishonest and take advantage of people’s vulnerability on the day of their move. We had booked S& SONS Moving Company a month in advance. One of the men came to our house advertising their services because they saw our “sold” sign. He glanced over the house, quoting us $160/hr for 4 movers with a minimum of 3 hour booking. We insisted that he look properly at all the rooms and he refused and insisted that would be the price and it would only take 3-4 hours max to move everything.
On the day of the move, they arrived to our house 4.5 hours late after doing another move and complained of being extremely exhausted and wanting to charge us more because of it. They were very slow and rude. We had organized and packed everything in boxes, tied up furniture and bubble wrapped all glass tables, everything was ready to go. Upon their arrival we were told we had too many boxes. The manager said they did not want to work until midnight and were very tired so insisted we need to have him work as well, making it 5 movers and charging us $190 an hour instead of $160. He told my 70 year old father that if he did not agree, they would leave, and he would be stuck doing the whole move my himself. They refused to start any work until we signed their contract and paid them $800 upfront instead of the originally agreed upon price of $640. The contract had the original amount of $640 on it. Amidst all this, they were rude and calling us cheap even after we ordered pizza for them as a courtesy. Their truck broke down for 2.5 hours and the manager wanted to charge us for that time. We told them that was not our problem and that we would not pay for that time. These movers were practically dumping everything into our new house. After completing the move, they refused to leave our property until we gave them an additional $920. This made the total bill $1720 and they originally quoted us $640. Do not book this company, you will regret it. We will spread the word through twitter, Facebook and better business bureau. This should teach them not to mislead people like they keep doing. Unfortunately, we have only just now seen the many complaints online where people are charged 3 times what they were originally quoted. 85% of their online ratings are "would not recommend". On the day of your move, you are in a very vulnerable spot and cannot do much as the new home owners are waiting in your driveway to move in. DO NOT BOOK THIS COMPANY. They will probably write a response to this but looking at the prior comments, you can see we are not the only ones with this terrible experience.

1 of 1 people found this review helpful.
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Company Response

At the free in home estimate, provided 2 month ahead following recommendation were made: our company to dismantle and pre-pack clients furniture, to make sure the moving day goes smooth and cost effective. ( It is less money to pay for packing crew instead of truck parked and moving crew to dismantle furniture). Sam, the client was at the quote time and booked the move, with plan to call later and provide the deposit. The quote was: 6 hours of actual moving if we ( our packing team) prepares for the move and all is ready for safe transportation. The minimum charge was $640.00+HST for the 3 hours job - this was not the estimated cost, but only the minimum charge. The client has the copy of the estimate left with him and it is very clearly written. Also, the booking was made for 9am to start. Our company called several times to remind for the deposit payment, but client was postponing that payment. Two day before the move, Sam called our office to ask to start the move later in the day, as his lawyer advised he may not get the key to the new place until 5pm and they do not want to pay our moving crew hours of waiting for the key. We advised the client that there are only two options. First is to keep the booking as initially made at 9am to start and that is the only time we will guarantee our moving crew coming to the job on time, specifically at 9am. The second option is: to re-book the move for 2pm or after to start and accept flexibility to have our crew after moving other client from 9am. The client wanted to think about it up until the day before the move and talk to his lawyer. Our office called the client to advise that as there was no deposit paid for so long time and they are concerned with the payment for the waiting time, we are booking a smaller job from 8am and after completing that job our moving crew will go to move him. At the same time we asked the client hoe prepared he is for the move, as he refused to get pre-packing services and we are concerned with combination of: not being prepared for the move in one hand and starting the job late in the other hand. That was explained to the client clearly that it can lead to many complications: specifically if the new owner of his house comes and he is not moved out yet,- can even go as a legal complications. The client insisted on starting the job in the afternoon.
We were absolutely right in our concerns: the client was not packed, dismantled or prepared for the move as we would recommend for safe and effective move. The job was started at 3:30 pm, we advising the client that hiring the 5th men in the situation will only help and speed up the combination of both packing and loading the truck, instead of only loading pre-packed furniture. Instead of 6 hours estimated moving job, it took 9 hours to both pack, dismantle and load/unload the truck. The 3 hours of pre-packing were estimated for different day and client never accepted it, or did the preparation for the move on his own. Our truck did break down and the time for the repair was not charged to the client, in fact the client got $200.00 discount for the inconvenience. In addition to that, the client did not want to pay for the second portion of the move, trying to "make a deal'. Our company provided a quote of: 3 hours pre-packing and 6 hours of moving. The client hired our company with full acceptance of the proposed hours to complete the job and hourly rates for the packing crew and moving crew. The new owners came to the house and were very upset with our client starting the job late in t the day and delaying their move in. He was very apologetic and specified that he was suppose to listen to our advise.
To conclude: it is very upsetting to read false statements, instead of saying Thank you for the moving crew, that finished the job after midnight because of their mind set to safe money ''on all terms'' even affecting badly many other people. It is totally unreasonable to expect to move a 4 bedroom house, especially not prepared for the move, -for 3 hours?!!!
We would strongly advise other service providers to stay away from this family- totally unreasonable, and ready to take advantage of any situation to save money and get a free ride.
With all respect to the client: We answered and gave the picture of what happened prior and during the moving process. We have and are prepared to post and share to interested parties: pictures of totally unpacked piles of clothing and household belongings, that were in customer's mind ''ready for move'', actual copy of the estimate proposal, showing 6 hours of estimated moving job and 3 hours minimum estimated of pre-packing. We can only recommend very important steps for a stress free and cost effective move, but cannot enforce clients to do that. In this case: the client refused the pre-pack services, changed the booking time the day before the move and accepted the fact that we will not guarantee what time our moving crew will come, as we cannot control how fast or slow the first job will take.

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