The owner of this company was happy to take our deposit and gave us a date when they would begin the work. We wanted to save a bit of money so we removed the carpeting ourselves before they would start the installation. The entire second floor carpeting was being replaced with wood floors. (includes 4 bedrooms for 4 children) Well, the date kept getting pushed back.. not once but 3 times. Always right before they were expected to begin. The deposit was made August 13, 2010 and the work was not done until a month later; only after I insisted. I had my whole upstairs upside down for weeks waiting for them to start. There was a lack of consideration from this company.