In early May I posted a requested on the HomeStars site and received this company's respond very quickly. The edges of the bedroom carpet was not tucked back down which caused frilling and half the room’s under pad had not been re-installed after some water leakage problem. Jason asked for pictures of the damages I want them to repair and immediately identified the problem and gave me a reasonable quote. After some co-ordinations with the tenants and the company’s schedule, we got a firm appointment from Jason’s for them to go in to fix the carpet and clear both bedrooms as per the tenants’ request within a week.
The tenants reported back that the repair job was done right. They stretched the carpet a bit and fixed the edges and the cleaning was good too. They sent me an invoice via email then I email payment. I appreciated the prompt responds, professionalisms, reasonable pricing and most of all I got it all done remotely from Toronto! Wish they were in T.O. then I can use them here!
My experience with JaDoc Inglis was wonderful from start to finish. The staff was professional and worked diligently to provide me with the right options for the cleaning of my two area rugs. I particularly liked the attention to detail that was provided by Jason and the friendly and approachable staff who made sure that I was satisfied with the end product. I would highly recommend JaDoc Inglis as the go-to carpet and rug care company in Ottawa!
Super happy with the service; the gentleman was prompt, friendly... gracious with my curious kids and most importantly my carpets look great!! I would definitely use this company again; their price was fair & lower than other quotes.
Thank you so very much for the kind words!
I had three carpets cleaned by Ja-Doc Inglis and they did an excellent job. I would not hesitate to have them clean my carpets again and I would highly recommand them.
Thanks again guys
Thank you so much for this review! It was a sincere pleasure meeting you and working together with you!
Fantastic job! Brent was amazing and worked for hours on end to get our carpets and couch looking fantastic. We had a leak in our basement and he was so dedicated to bringing the carpet back to life. I appreciate the professionalism and hard work this company brings forth! Thank you Brent!
Your words are so kind! I shared your review with Brent the day we received it. Thank you for taking the time to do this!
Prompt, very professional and did an excellent job on our handmade heirloom carpet. Would highly recommend.
They ensured delivery times, followed up and also carefully handled the carpet. Delivery right to the room.
Thank you so much for the kind words! We live for this kind of feedback and appreciate you taking the time to send it our way!
I have used JaDoc Inglis over the past 8 years or so and every time I am impressed with the staff and the actual cleaning of the carpets. Always courteous and professional.
Thank you so much for this feedback! I wish we were notified that this was written here so we could have responded earlier, but better late than never, I suppose. Here's to impressing you for 8 *more* years!
Had rugs cleaned recently and was okay but have had better job done by previous company I used to use. Tried these guys because of a coupon but wasn't very happy with the final result. I'll be going back to my old company I used to use but these guys weren't horrible or anything just not the best.
Hello Cali! I sincerely apologize for not looking into this earlier. We weren't aware of a Homestars account. Nevertheless, seeing that you were a client from 2 years ago, I went looking through our database that spans back for 9 years of clients and can't seem to find any one with your name or family name within it. I would love to understand better how we disappointed you - even if it's from 2 years back! Please contact us at firstname.lastname@example.org and I would be happy to discuss how you feel we could have met your needs better! Best, Jason
I have had my carpet cleaned many times by many companies using many techniques, and this is the first time it has actually looked and felt clean once dry. Even the stair treads, which take a beating every day, look great. JaDoc uses no perfume to cover up the odour of dirt. The carpet smells clean because it is clean. I plan to recommend JaDoc to all my neighbours.
Thank you very much Miriam. I am aware you wrote this awhile ago, but still feel it's correct to reply with our appreciation for you taking the time from your day to let us (and others) know your experience. Warmest regards, Jason.
JaDoc Inglis' professional carpet & upholstery cleaning technicians are properly licensed, bonded and insured. JaDoc Inglis is a family owned and operated service company. We constantly update our carpet cleaning methods and equipment to guarantee your fine fabrics are cleaned with the most beneficial cleaning methods available. JaDoc Inglis’ system is the most recommended method of cleaning according to all major carpet manufacturers, retailers and their warranties.
JaDoc Inglis cleans all styles of area rugs – from Afghan & Indians to Silk & Turkish. We have served the Ottawa area for over 40 years expertise offering our expertise in area rug cleaning. There is no comparison to our award-winning immersion rug cleaning process. JaDoc Inglis' process is unique to the city of Ottawa and pays careful attention to the fringe, dyes, age & construction resulting in a beautifully cleaned rug every time.