I bought two big doors and blinds from WindowTech. Installers did great work at my place. Sales department also did great work to understand customers' needs and thoughts. I would like to choose WindowTech in the future for any door or window installation.

We're super happy with the work that has been done by Windowtech. We had all of our windows replaced (along with frames) and are thrilled with the results. Our spare bedroom no longer has a draft!

From the time the Sales Rep came to my home, up until the installation was completed, my experience with WindowTech was very positive and pleasant.

Ivan (Sales Rep) was very knowledgeable, friendly and courteous in all the conversations including providing regular updates on order delay due to Covid which he was transparent from thr getgo.

Dimitry and his team (installer) were well aware of what was required to be done, they were delligent, effective in their communication and ensured I was satisfied with the work. They were even considerate when I requested to put extra caulking due to previous leak.

Overall, great experience with this company, I highly recommend them. Cost effective, Delligent, great Quality.

I am happy with the custom picture window installed in my kitchen. The install was quick and done professionally. The lead time was longer than expected, but I chalk that up due to Covid. I couldn't find any other window provider who could beat WindowTech's prices either.

This company did amazing work!
From start to finish they provided me with competitive pricing and options which made my decision easy.
Once the doors were selected we put down a deposit and had to wait a few months to have the work complete due to production.
The gentleman who came to install both our doors was simply the nicest person I’ve had the pleasure of meeting. He was quick and efficient and had the work complete in 1.5 days. He answered all my questions and went out of his way to make sure I was satisfied with the completed work.

I would 100% recommend using this company again.

I've replaced 10 windows and 2 doors with this company in two transactions, over the course of a year or so.

The quality of the windows, which are Vinyl-Pro, is fairly good. I've only had an issue with one of the 10 windows. Installation was OK too. I also don't have any complaints about timing - considering COVID I expected the promised timeframes to slip, which they did by a month or so. The price was competitive.

However, getting something from them AFTER you've given them your money is a whole different story. Every time I had to do this it was like pulling teeth. When I noticed one of the windows not closing properly, I could only get an installer (not even a technician) look at it a month later after numerous calls and emails. He realigned the moving part of the window, which solved the problem partially, and also sprayed the rubber strip that seals the window with WD-40, which, come winter, started to stick to the window so much that I thought it would eventually tear the rubber off so I had to clean it.

Getting a proper invoice for the government grant was (and to this day continues to be) a major pain. They provided a basic invoice (with a typo in my name) that doesn't itemize the windows and doors and their cost - simply says 'Windows and Doors", which NRCan doesn't accept as valid proof of payment, therefore I can't receive my grant. When I brought it up, the response was 'well they should accept it, we haven't had this issue before'. They eventually provided an itemized list of windows (but not their cost) as an 'addition' to the original invoice, which NRCan also didn't accept. Now I'm stuck waiting for 8 days and counting before their accountant returns from vacation to hopefully get an updated invoice that NRCan would accept. They promised Saturday - nothing, Monday - nothing.

All in all, it's really telling how their nice attitude evaporates when you're no longer a potential source of their revenue.
However, getting something from them AFTER you've given them your money is a whole different story. Every time I had to do this it was like pulling teeth. When I noticed one of the windows not closing properly, I could only get an installer (not even a technician) look at it a month later after numerous calls and emails. He realigned the moving part of the window, which solved the problem partially, and also sprayed the rubber strip that seals the window with WD-40, which, come winter, started to stick to the window so much that I thought it would eventually tear the rubber off so I had to clean it.

Getting a proper invoice for the government's Greener Homes Grant was (and to this day continues to be) a major pain. They provided a basic invoice (with a typo in my name) that doesn't itemize the windows and doors and their cost - simply says 'Windows and Doors", which NRCan doesn't accept as valid proof of payment, therefore I can't receive my grant. When I brought it up, the response was 'well they should accept it, we haven't had this issue before'. They eventually provided an itemized list of windows (but not their cost) as an 'addition' to the original invoice, which NRCan also didn't accept. Now I'm stuck waiting for 8 days and counting before their accountant returns from vacation to hopefully get an updated invoice that NRCan would accept. They promised Saturday - nothing, then Monday - still nothing.

All in all, it's really telling how their nice attitude evaporates when you're no longer a potential source of their revenue.

Widow Tech was very knowledgeable about their product and how it would neet my needs. They were very transparent about how long it would take to get the door and the time frame in which it would be installed.
The installation met the date that was promised and took the amount of time that was estimated.

The installer was very polite and considerate, taking the time to tidy up the work area when the installation was completed. We are very pleased with the product and service.

In August 2021, we met with Windowtech to discuss options to replace 12 windows. The Sales Rep Alex was a pleasure to work with - he answered our questions promptly and thoroughly. The installation date was slightly delayed due to production/supply issues. The two-man installation team arrived on time. They were tidy, pleasant and efficient. They covered carpets and cleaned up inside and out, and finished the job in one day. We would happily engage WindowTech again and recommend their work to others.

Very satisfied with the service. The staff was very knowledgable and great at communication. They completed the windows replacement on time.

They also did thorough clean up afterwards.

Highly recommended !
Terence

Happy with their service - both Sales (Tony) as well as installation and cleanup. The entire installations of the windows (removal and install)
as well the cleanup at the site was completed in one day!!
I will recommend them!

Riaz