The Gitano team, came out to our home and completed our roof which looks great. The overall job was great but AA masonry who completed our chimney for us noticed that there were some shingles missing on the roof and some small wooden areas exposed after the job had been completed. We wouldn't have even noticed anything about the roof had they( AA masonry) not told us(in their defense -Gitano Roofing-the weather after the roof completion had been extremely windy. We called Gitano roofing and they were quick to correct the situation for us and apologetic. Lewis further explained that our roof needed time to. "Bake" before we would really see the final product. Despite this small hiccup I have to give them a 10. Customers want business owners to follow up after providing a service. This company truly does.This is a company that truly cares about what the customer thinks. The Gitano team were personable and very easy to work with. Would recommend and use them again in the future
- Approximate cost of services:
- $0.00
- Company Response
Hey Shreeya yes the roof was done in may it needed time to seal. Thank you the kind words and with that wind last week if you guys survived that you have nothing to worry about :)