RVL came across as very helpful and personable at first. Then everything that was an issue with the build was to be taken care of with out issue. Then after the two year mark hit, all of the issues were forgotten about as far as RVL is concerned.
Cracks in stone work, large crack in wall, wood stain not done to specification, cracks in back tile work and a roof that was destroyed only after 100 km/hr winds (even though upgraded 30 year shingles were paid for rated for much stronger winds.)
The builder would not accept calls and gave his cell phone to his wife to field all calls in a less than polite manner. All responsibility was passed as an act of God and RVL will not help. This is after only two years from taking ownership of a brand new build.
NOT ACCEPTABLE. BE WARNED! WILL NOT STAND BEHIND WORKMANSHIP.