First Class Flooring

Floor Retailers
Toronto ON M9V 2L6
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93%

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Reviews by rating (past 12 months)
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Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for First Class Flooring

Average customer rating:
9.5 10 (33 reviews)

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CW Contracting
CW Contracting
1 review Toronto, ON
9/10

Hardwood floor refinishing

They did an excellent job. They showed up on time and finished on schedule with no surprises or problems. They provided a reasonable estimate after a site visit and stuck to that price.
The project manager Joanna was friendly, helpful and very professional.
The installer Bob and his associate were great to work with and very good at their job.
I would recommend them to all our customers and will continue to use them for all our future renovation projects.
Chris Williams
CW Contracting

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Company Response

Hello Chris!

We are very happy that you are pleased with the excellent job we did at installing your hardwood floors. We strive for perfection and we are very grateful for your referrals for any hard surface flooring projects. We look forward to working with you in the future.

Thank you!

Julia
Julia
1 review Burlington, ON
10/10

hardwood floor refinish

They refinish our hardwood floor in the bedrooms and living room . They did such a good job is looks so modern. We not even recognized the floors

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Company Response

Hello Julia!
We are so pleased that we were able to make your old hardwood floors look brand new and modern. Refinishing a hardwood floor that is in decent condition is always an economical option and can be customized to almost any color you want. Thank you for the great review and thank you for allowing us to play a part in making your home look beautiful! It was a pleasure to do business with you and we really appreciate it! We look forward to doing business with you again should you ever need any flooring in the future.

Lynda
Lynda
1 review Mississauga, ON
10/10

Refinishing oak floors in living and dining room

The floors look great. The estimate was done quickly after contacting First Class and job started right away. No deposit was required. The finisher was concientious and professional. His workmanship was exemplary. Received a call from their office afterwards checking if we were pleased with the finished product which of course we were. I highly recommend First Class for floor refinishing and would certainly use them for any future projects.

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Company Response

Thank you for contacting us and for giving us the opportunity to quote on sanding your existing hardwood floors. First Class flooring does have very professional tradesmen that are very experienced when it comes to installing or refinishing hardwood floors. We are happy to have such great clients such as you Lynda! Thank you and we will be happy to help you with any future hardwood flooring projects whether they are big or small. Thanks again for taking time to write a review!

Brian in Oakville
Brian in Oakville
1 review Oakville, ON
10/10

Hardwood floor purchase / delivery

Great staff, extremely helpful and informative. No pressure sales, easy to sign out flooring samples, no deposit! Nice to have consumer trust. The owner Ralph is great, very personable. and extremely knowledgeable. He has clearly been in the hardwood business for many years.
Now that I am doing another room, I will definitely purchase my hardwood from First Class Flooring and strongly recommend them for your flooring needs.

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Company Response

Hi Brian!

Thank you for the nice review. We really appreciate it. We can't wait to service you in the future! It was a pleasure having you in our store!
Thank you!

Sheila Iribarren in Toronto
Sheila Iribarren in Toronto
1 review Toronto, ON
10/10

Living room and dining room floor replacement

The installers worked hard, were very neat and did an excellent job of blending the various hues of the boards. First Class has a friendly, helpful office staff to advise you on wood choice. I was so pleased, I recently recommended them to a friend who has a big job.

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Company Response

Hi Sheila! Thank you so much for the nice review and thank you so much for the referral as that is where we get most of our business. We are so happy you had a great experience and you are so pleased with your flooring installation. It was our pleasure to have you in our store and to do business with you!

Thanks again!

Joana in Toronto
Joana in Toronto
1 review Toronto, ON
10/10

THANK YOU FOR THE HELP

THANK YOU.
The floors in our home look amazing. Thanks for your input and helping us pick the right finish when my husband and I couldn’t agree on the same thing. You guys are the experts and I’m so glad we got in touch with you to tackle our flooring project.

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Company Response

Hi Joana!

Thank you so much for the great review and I am so happy to hear that you found a perfect floor that you and your husband both agreed on!!!! It was a pleasure having you in our store, and please let us know if you need anything else in the future!

Thanks again!

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Excellent flooring supplier and installation

First Class has been our flooring supplier and installer for many years on several high end renovation projects for our clients each year.
Their customer service is always excellent and their quality of workmanship is impeccable.
They are the only flooring company that I recommend to my clients, as I have for years and will continue to for years to come.
Five star ️️️️️
Thank you Ralph and company for your hard work and dedication to quality!

Melanie Carnochan
Owner
Melcon Artistic Measures

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Company Response

Thank you Melanie! It is a pleasure working with you on your unique and creative renovation projects! We really appreciate you and your business. Thanks again!

Ariya Developments & Fine Homes Inc.
Ariya Developments & Fine Homes Inc.
1 review Mississauga, ON
10/10

All floors and finishes. From site finished flooring, prefinished flooring and carpet. They are our one stop source. They bring materials within all budget ranges.

Good quality product with great attention to detail when installing their product. There after service has been great which has been a big part of our commitment to our clients. I highly recommend them for all your flooring needs and Ralph runs a tight ship.

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Company Response

Thanks JT. It's always a pleasure to work with you and your company Trubuild. Your team, your designers and your taste brings the best of First Class Flooring. 15 years working together, it's been fun. We appreciate your trust and your support! Its a pleasure working with you!

info
info
1 review Caledon, ON
10/10

New homes

Great service and competitive pricing
The also have have a excellent of hardwoods
And laminates floors to choose from

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Company Response

Thank you for commenting on our hardwood and laminate selections. We hope to continue to serve you in the future!

melconrenos
melconrenos
1 review Orangeville, ON
10/10

Multiple- full home renovations

First Class flooring has done many high end projects for our clients.
They are always very professional and do exemplary work.
Very good customer service.
They have the quality of workmanship that I demand for my clients.
I have been using them for years and will use them for many more.

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Company Response

Thank you! We will continue to serve you with our expertise. We are proud to take part in your beautiful projects! Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about First Class Flooring

First Class Flooring is a family owned and operated company that has grown into one of the most trusted flooring retailer in Canada. You will find our unrivaled selection of products from around the world in our showroom.

Established in 1986 by Mr. Johnson, First Class Flooring has supplied our loyal customers and commercial clients with the best service and products for three decades. We travel the world to bring you the finest collections of flooring and consistently have new stock arriving. This allows us to offer our retail customers, designers and builders an unprecedented selection of diverse products.

We sell across Canada and the United States and have extensive experience in the installation of hardwood for residences, offices and commercial buildings, hotels and retail stores. Our friendly and professional installers are up to any task. You can trust our experienced staff to provide you with top quality service – from planning and inspiring design ideas, to selection and expert installation. We handle the details, so you can focus on enjoying your beautiful new flooring.

Proper installation is essential for a floor that will look its best and stand the test of time. Whether a basic procedure or a special installation technique, our trained professionals will do the job right. We’ll install your floor professionally and back it with a written wear warranty and our exclusive Buyer’s Edge 100% Satisfaction Guarantee.

At First Class Flooring, we take great pride in offering our customers courteous service, sound product knowledge, uncompromising quality and value, and the widest variety of products anywhere.

CATEGORIES
Floor Retailers and Floor Laying & Refinishing
WEBSITE
https://firstclassflooring.ca
YEAR ESTABLISHED
1986
PAYMENT METHOD
ALL payment types Accepted.
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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