Rooter Man GTA

It started with me settling down to watch TV on a thursday evening when I heard my water alarm in the basement go off. Noticed that the floor drain had water around it. I immediately searched homestars and went with Rooter man based on proximity and recent reviews. My call was handled promptly in an extremely professional manner by a female rep. I was in a slight state of panic, but after talking to her realized that the blockage was only when running the kitchen sink and could wait till morning. She set up an appointment for 9 AM the next morning. Promptly at 9:00 AM Alex showed up. His professional and courteous manner immediately gave me confidence that I had picked the right company for the job. He diagnosed the problem as build up of grease and snaked the drain. He then waited for me to do a very thorough testing of water flow by asking me to repeatedly fill up the kitchen sinks and run max water volume. The problem was solved. Alex, did a great job, and while in the home pointed out some items for improvement - e.g. the washer hoses. This was greatly appreciated. So, bottom line, I can recommend highly without reservations.