Tub Spout replacement and toilet valve
I believe I was overcharged for replacing bath spout diverts. I was present when one was replaced ( Unscrewed, pulled out and replaced with the new one). These bath spouts are approximately $30.00 - 40.00 each and I was charged 180.00 for one.
They also replaced the fill valve, flapper and braided hose for a toilet for 235.00. These jobs were not complicated!
I can’t comment if this is standard pricing but I will definitely shop around and be more selective.
- Approximate cost of services:
- $649.00
- Company Response
Angela, thank you for taking the time to review Rooter-Man. At Rooter-Man we are up front and transparent with our pricing before proceeding with any work. There are never any surprises. Our fully qualified plumbing and drain professionals pride themselves on many things such as their workmanship, professionalism, punctuality, cleanliness and warranty of their work. At any point in time prior to proceeding with the task the opportunity to decline the pricing and work is present. A threat to post a negative review after the work was performed does not warrant a discount for a job well done. It is unfortunate that you are not the right fit for our company. Should you change your opinion we would be happy to possibly consider servicing your plumbing needs again.
Kind Regards,
Your friendly staff at Rooter-Man Plumbing and Drain Services