Robert from Rooter Man helped me fix a leak that had sprung in a second-floor bathroom. I called first thing in the morning and he was by in the early-afternoon. After arriving, he quickly assessed the issue and warned me that we would likely need to cut a hole in the ceiling to trace the problem. With everything he did, he presented the issue and discussed our options with me. I initially thought the problem was the tub, but it ended up being the toilet, which was improperly installed. He presented more options, indicated what each option would cost, and described the consequences of each. He was honest and professional throughout the afternoon, and set me up with a solid fix with the parts he had available in his truck. We're quite pleased!
- Company Response
Hi Shane, thank you for taking the time out of your busy day to post a review for us. Robert is an exceptional plumber and we are grateful to have him working on our team! I will definitely pass along your review. Should you need anything in the future please give us a call, we would be glad to help :-)