CMR Contracting / Ceara Kitchens

Kitchen & Bathroom - Cabinets & Design
NEWMARKET ON L3X1T3
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Reviews for CMR Contracting / Ceara Kitchens

Average customer rating:
6.6 10 (10 reviews)

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lisa in NEWMARKET
lisa in NEWMARKET
1 review Aurora, ON
10/10

Kitchen Renovation

Craig and Ceara Kitchens were professional and easy to work with. Craig was open to design ideas and created a beautiful design for our kitchen that is perfect for our house and lifestyle.
I found the price very reasonable, and after shopping around to a number of other companies, we ultimately chose Ceara Kitchens for their quality product and appropriate prices. Other companies were offering similar quality for nearly double the price.
Once the work got started, the renovation was smooth and followed the timeline that was promised. The employees were respectful of me and my home.
About 6 months after the renovation, we had an issue with one of the drawers not closing properly. I called Craig and he come over within a few days and fixed the drawer at no cost.

Almost 2 years later, I still love my kitchen!

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PeterYork Region1
PeterYork Region1
2 reviews Richmond Hill, ON
10/10

Kitchen Cabinets

I have hired Ceara kitchens to complete a number of my past and current renovation jobs. From the beginning stages of the design to the last stages in the installation process, Ceara kitchens showed  professionalism, high quality workmanship and great customer service. The showroom is a fantastic space with many examples of previous renovations, and cabinet, countertops and handles samples that accommodate to any budget. Great attention to detail and the care put forward along every stage was evident. The team is always friendly and accommodating. The job site was kept clean and we were never concerned with the mess of a renovation site. The end product was installed with expertise and care. To any future customers: you will not be disappointed when choosing Ceara Kitchens!

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Mark in NEWMARKET
Mark in NEWMARKET
1 review Newmarket, ON
10/10

Kitchen Renovation

We contracted Craig and his team due to location and his willingness to work with us to design our dream kitchen. Craig was professional and responsive in all areas, always able to provide multiple solutions to any issues that arose. Although our job was a major renovation, Ceara Kitchens worked to minimize the disruption to our family, especially over the holidays. Any budget changes for unforeseen items were minimal and addressed up front with us, so we could weigh our options. Anyone who sees our kitchen is very impressed with the design and workmanship, and we couldn't be happier. We would absolutely go to Ceara Kitchens for our renovation needs again, and in fact we have, recently requesting a quote for our bathrooms. Thank you Craig and your team for helping us create a space we'll enjoy for many years to come!

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Mallory in Newmarket
Mallory in Newmarket
1 review Newmarket, ON
10/10

kitchen renovation

The change in the kitchen was extraordinary It is now a place that I enjoy being in. The work was done very well and the clean up every day was impeccable. Very happy we had this company do this renovation.

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Company Response

Hello Mr. & Mrs. Mallory,

Thanks for sharing your experience with us. We at Ceara Kitchens work as a team to ensure all our clients are happy with the final product. We are always here if you need any touch ups over the years! Just shoot us an email or call us anytime.

Warm Regards,
Ceara Kitchens

C T.
C T.
5 reviews East Gwillimbury, ON
8/10

Kitchen & Master Bath

We hired Ceara kitchens to do a few renovation projects for us. We had a significant tile flooring job, new cabnitry, and an overhaul of our master bathroom. The team that we worked with was great! They are knowledgable and listen to what you are looking to see as the end results. Craig helped us to reconfigure a tricky space which was fantastic! Thanks so much for all your hard work!

1 of 1 people found this review helpful.
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Company Response

Hello C T,

We are so glad you had a positive experience during your kitchen and bathroom renovation! Ceara Kitchens appreciates your feedback and hope you are loving the new configuration.

Warm Regards,
Ceara Kitchens

Private User
Private User
1 review Whitby, ON
0/10

Kitchen reno UNFIXABLE - exceedingly poor workmanship and poor quality

I have had 3 separate third-party expert assessments to confirm the following: Ceara Kitchens delivered an exceedingly poor kitchen renovation end-to-end that is unfixable due to poor workmanship, poor quality, and "done incorrectly" in many regards. 1. Uneven tile flooring installed with sharp edges throughout (danger to my toddler). 2. Cabinetry significantly mismeasured across the kitchen leaving gaps and eyesore filler pieces, and is very different from the contracted design. 3. Cabinetry finish is inconsistent in texture and colour, and overall looks like a low quality spray and hand painted job which started peeling/chipping away after a few days . 4. Paint drips filled shaker door seams, and so Ceara kitchens filled those seams and all other seams with rubbery caulking! Caulking is smeared across entire cabinetry and highly visible. 5. Crown is unevenly attached throughout, has far too many visible joints, and is dismounting from wall and cabinetry in multiple areas. 6. Backsplash has permanent knife marks on it from the cutter, and was not laid correctly on countertop (now severely cracking). It was laid around the valance which is incorrect and highly visible. There is a much longer list of deficiencies and inconsistencies documented by the external assessments… Despite the contracted 1 year warranty, I spent months trying to chase down the owner to address this and I was ignored. Buyers please beware! This was to be our forever dream kitchen, and instead I lost all of my savings to this disaster while on maternity leave. It has devastated our family beyond words.

0 of 1 people found this review helpful.
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Company Response

Hello,

Thank you for taking the time to review us. Ceara Kitchens has been in business for several years and we ensure every client comes home with a smile. With this in mind, it is unusual for our staff or products to dissatisfy our clients as they are very experienced and satisfaction is our top priority.

Our team has always followed up until our clients are content with the final product. Ceara Kitchens is also more than willing to fix any defects due to our workmanship. This being said, we are not always able to schedule last minute warranty work so we do inform clients it may be a couple of months before the corrections can be made.

We deeply apologize if there were any miscommunication following your renovation and hope you will give us the opportunity to rectify the situation for you.

Regards,
Ceara Kitchens

Sarah in Newmarket
Sarah in Newmarket
1 review Newmarket, ON
1/10

Kitchen cabinets

4 months for a 2 day job!!!!
I had only 7 upper cabinets replaced, no wiring, no plumbing, no drywall. Contract was signed Aug 23/16, work started Nov 14.
Finally got my glass doors and shelves late January, and the last of my handles and finishing touches February 27, 2017

0 of 1 people found this review helpful.
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Company Response

Hello Sarah,

Thanks for sharing your experience with us. We at Ceara Kitchens work as a team to ensure all our clients are happy with the end product. We sincerely apologize for any delays in the renovation. In this specific case, changes to a design or additional items, ie. shelving, moldings, paneling; do extend the timeline. Your renovation was also spread over the holidays unfortunately which would extend the timeline as well. We hope you are happy with the final additions to your kitchen and are pleased to discus any further issues you may have!

Warm Regards,
Ceara Kitchens

Terri from Newmarket
Terri from Newmarket
1 review East Gwillimbury, ON
8/10

kitchen renovation

Thank you Craig and your team for designing and constructing a state of the art Kitchen. The multiple working areas are completely functional and look stunning. The 3 level butchers block island is a conversation piece and a beautiful design. The cabinetry is rich and we are totally thrilled. I realize things may have taken longer to complete (perhaps due to my changes and extras). A terrific experience while my only negative feedback would be to remind your crew to keep things cleaned up following a days work...

1 of 1 people found this review helpful.
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More about CMR Contracting / Ceara Kitchens

Ceara KITCHENS has been serving the Toronto / GTA community since 1992. We specialize in custom design / fabrication and installation of Kitchens / Remodelling and Renovations. Our staff offers quality and reliable services that you can count on. Whether you need a new kitchen, bathroom or an entire renovation, ...
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