Macklam's Chimney Cleaning & Repairs

Fireplaces
Toronto ON M4Y 1W5
Write a Review
Write a Review
HomeStars
Fireplaces
Macklam's Chimney Cleaning & Repairs
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

69%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Macklam's Chimney Cleaning & Repairs

Average customer rating:
8.2 10 (6 reviews)

Sort by

Dom Randall
Dom Randall
7 reviews Mississauga, ON
9/10

Chimney Sweep

A neighbor of mine recommended Macklam's for a chimney sweep. They are located in Toronto and we are in Mississauga, so we had to wait a bit for them do be doing jobs in our area. Once the appointment was set, they were here early which worked out great for us. The process took about 45 mins and we are satisfied with the work. Thanks Macklam's

Was this review helpful?
Julee_1974 in Ajax
Julee_1974 in Ajax
2 reviews Ajax, ON
0/10

Poor service and and an even worse response

I was repeatedly told that my service would occur at noon and would be finished by 1 p.m.. The representative was over an hour late. I had to leave for an appointment and when I went out to my car he was parked in my neighbour's driveway, and had got the address wrong! He didn't apologize but gave me excuses about other jobs he had to do that morning. When I asked why no one could've called me to inform me that he would be late, he said "that would be nice but we can't always do that."
When I mentioned that maybe it would be nice to be compensated for his lateness, he just laughed at me.
Late. No communication. Wrong address. Pretty sure I don't want this company doing work on my house.

Was this review helpful? Yes No
Linda in Toronto
Linda in Toronto
5 reviews Brampton, ON
10/10

Chimney cleaning

We have been using this company for over 10 years. We moved houses and they moved with us.
They call me every year to ask me if I want their services. No pushy sales people... Just a simple yes or no.
The cleaner is very prompt with the appointment time and always does a thorough job.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thanks Linda always happy to be of service.

Rosemary TO
Rosemary TO
4 reviews Toronto, ON
10/10

Chimney cleaning

Prompt, efficient and knowledgeable service. We contacted Macklam's Chimney Cleaning after noticing some discolouration on the exterior of the chimney. They scheduled an appointment for 9am and the chimney cleaner showed up on time, inspected and cleaned the chimney and was done by 9:30. He was able to identify the reason of the stain (water damage from leaking eavestroughs) and assured us that repointing the bricks would take care of the problem. The cleaning was done efficiently with a minimum of ash dust falling outside the fireplace. Always very satisfied with Macklam's.

Was this review helpful? Yes No
Tamara  from Toronto
Tamara from Toronto
4 reviews Toronto, ON
10/10

Chimney cleaning

We have been using Macklam's for years and they are great: everything on time and clean and courteous. They are quick to respond to calls and have always been a pleasure to deal with.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Marlene from Markham
Marlene from Markham
2 reviews Markham, ON

First Review

10/10

Chimney cleaning

We have used this company for many many years. They promptly return calls, provide a confirmation call before they come for their appointment and will call you annually to see if you need their services and if you have not used your furnace very often then there is no pressure for them to come (no hard sell).

1 of 1 people found this review helpful.
Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Fireplaces pros in Toronto?