I contacted several companies to enquire about getting some work done to my home. Drywall Repairman was one of the first to respond back. The owner (Stavros) was very polite and asked to take some pictures and attach them to a detailed email of what work I would like done. He got back to me the same day with the quote. He was very competative with the quote and, given his website had many before/after pictues, and video testimonials, I felt most comfortable in booking the job with him. Stavaros quickly realized that there was a miscommunication in the email I sent him, thus effecting the quote. He was very honest and explained what had happened, and apologized for the situation at hand. He then took customer service to a whole new level by saying that he would not only honour the original quote, but beat it as well. To me, that tells you how far Stavros will go to completely satisfy the customer. He showed up a couple of days later and started the job. He was polite and very professional, was very clean on the jobsite, and is really good at what he does. The drywall repair was excellent and I could not even tell where the reapair was done on the popcorn ceiling! The crown molding was installed with great care, and the painting completed the job... finally making my home feel like a home again. There are not that many people out there that would do what Stavros did. We really need to support honest, hardworking tradesman, and the companies they run. I am still blown away about the excellent customer service and quality of work I received from Stavros. Job well done Drywall Repairman!
- Company Response
Thank you Jag for the good review of Drywall Repairman. Sometimes it's not about the money. Thanks again