dubbins discountroofing

HomeStars  >  Roofing in Toronto  >  dubbins discountroofing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for dubbins discountroofing

Average customer rating:
2.5 10 (4 reviews)

Sort by

Craig McKenzie from Toronto
1 review Toronto, ON

I met Stephen at my gym and we chatted several times. I needed him to fix 2 roofs that some other firm didn't do a thorough job on and was a lot of damage. He gave me the straight goods, showed up on time, did a spectacular job and they cleaned up well. When I noticed something else needed to be attended to he took care of it right away - no charge. After a year and several severe rain storms we have had no leaking for the first time in many, many years. Highly recommended.

Was this review helpful?
costa from Toronto
1 review East York, ON

Just a warning when it comes to Dubbin Discount Roofing! Steve is not a roofer!
I have waited for him to finish my roof for over 3 weeks ( we are talking about 1200 sq ft, a one or two days work for any other roofing company ) When asked why is he not getting up to do the job, his said he doesn't know what to do! Again, be careful with this guy he talked the talk but does not walk the walk!
If I only read the reviews of his company before hiring him I would not be here now.
Thank you for reading and good luck.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Same as all 3 bad reviews.. No customer name...Stephen does all my work for a major Property maintenence company..Full time! All these years and never ever a call back. Outstanding service....
Bad reviews posted by other roofing companies,,,Jealous ones.....

Linda from upper beaches
2 reviews Toronto, ON

My experience with Dubbins is almost exactly the same as the other bad review here by michael. Dubbins replaced my torched on roof in Nov 2012. It was not leaking, but was time to replace. 3 weeks after it was done, my upstairs bedroom office started to develop cracks in ceiling, and all paint started to peel, with water stains. I called steve about 15 times on both his numbers. Over a two month period. It did not rain much in feb and I was grateful. One day an assoc. of his called to say her could come look at it, steve told him to call me. He came, did a quick patch job that did not work, still leaking. Then I called him back, he said, steve owes him money, if you want this fixed you have to pay me. SO I did. He replaced 100 square feet. I now feel that the rest of my roof may not be done to code, although it is no longer leaking. I called steve to ask for reimbursement for the repairs, as Dubbins always gives a warrantee on their work, BUT DONT EXPECT THEM TO EVER FULFILL IT! He has NEVER called me back.They do a terrible job, and are not certified. I deeply regret hiring Dubbins. If I ran my business the way they do, I would be out of business. I am writing this to warn others about hiring them. The only good thing I can say is they cleaned up after themselves. They also replaced the shingles on my and my neighbours front dormers. 3 blew off. The sad thing is, I really liked the guy and perceived him to be honest. My bad judgement, so very disappointed in them.

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Same response as above. Dubbins does full time Flats, Shingles, Siding and Troughs for my Property Maintenence Company...What a great reliable Gentelmen... Again, Not a customer..Other jealous roofing companies as his phone never stops ringing from referrals!!!!
Home starsd is a joke..Anyone can post a review..... Sad the amount of slander out there.

michael from Upper Beaches
4 reviews Toronto, ON

First Review


I hired Stephen Dubbin after he completed a roof project across the street back in early December. He seemed to be tidy when he worked. He checked my flat roof as I knew in the next couple of years it would requiring replacing (10 years old). He said it needed full replacing and charged me $3600. Three weeks later we had a snow fall, and we had a major leak in our house where multiple areas leaked which caused $2000 damage room. I have attempted 8 times to contact Stephen on both his mobile and business number in the last three weeks and still have not heard back.
I had three quotes for my roof from other roofers to repair. All three roofers stated that who ever did my roof was not a qualified roofer as nothing was sealed properly and it would have to be fully replaced again. Since I have had to pay another $6000 to have a qualified roofer replace my roof, plus I still have the $2000 of interior damage. No happy...

4 of 4 people found this review helpful.
Was this review helpful?
Company Response

Again no name from customer....Stephens work and word are worth more than gold..Did mine, my sisters, Grandmothers,,, Honest reliable business man...

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.