I had my front door installed in mid July and was VERY EXCITED. The door is beutiful and very rich looking. Jeremy was very helpful and allowed us to take our time and choose the right one. I also like the fact that they have a long time warranty. However, there was a delay in door manufacturing/preparation/installation (2 month in total). Than the door lock wasn't installed properly and I had an issue with it for OVER 3 weeks - I literally couldn't close the door. It also was quite difficult to get in-touch with any one who could solve that issue. On my 6th phone call I finally was able to invite someone to fix it. Don't think will be doing windows with them... Unfortunately.