I hired Rob and his team at J&R Aluminum to supply and install rigid insulation, siding, window flashing and new eaves on my newly purchased, in much need of repair, semi-detached home in the Riverdale neighbourhood in Toronto.
Rob and his team were initially quite responsive. The work was done in three days. I had the opportunity to be home during those three days, so I paid attention to the work that was being done.
I caught a number of minor errors during the three days, which was corrected immediately.
I didn't notice until afew days later (when it rained) was they installed an eavestrough incorrectly, such that the water flowed away from the side with the downspout and instead pooled on the other side of the eaves (eventually leaking through the seams and dripping like crazy). Rob quickly came back to repair this.
After I paid the fees in-full, I encountered another minor error that was a major pain. It turns out they accidentally put rigid insulation and siding over my clothes dryer vent - effectivly sealing in the vent.
I ended up having to fix this myself (which was disapointing).
I promised I would update this post if anything developed. Rob followed up with me afew weeks ago to apologize for the problem.
I was impressed that he followed-up (in my experience, most contractors would stick their heads in the sand). Rob's an honest guy, he did good work for value. I think my experience was unusual in this respect.