Dan & the team at Airco Heating and Cooling;
My wife and I are tremendously pleased with the support and service we received from your company along the path to have our new heat pump and furnace installed.
I appreciate the time you took to chat with me to address all my concerns, and recommending a package that is just right for our house. I felt at ease with selecting your company, after your initial visit, when I saw there to be no pressure sales tactics, rather I observed a knowledgeable tradesman sharing his insights to enable me to make the right choices and at a price range I felt comfortable with. Your quote came in a timely manner, and covered all the details we had discussed, with a well broken-down and itemized list of all the included parts and labor, and most of all contained no surprises.
William arrived on time on the day of the install, and it didn’t take long for me to feel confident our project was in good hands. He listened intently, took note of and addressed my wishes and concerns, shared his plan for the work ahead, and got to work. He took the time to explain when I had a question, and proved to be quite resourceful in dealing with the challenges of a retrofit and demands of a particular client like me. I’m grateful to have had William be in charge of this installation, and don’t think there could have ever been anyone better to work on our project.
He is respectful, professional, reassuring and a very hard worker with the level of attention to detail that is rare these days. Only after he installed and commissioned the system did I realise the sheer amount of work that had to be put into this job, and how I had underestimated the time and effort required.
We have been enjoying the new comfort levels in our house for a few days now, and we couldn’t be happier about having found Airco to get us here.
My hope for anyone who may read this is to understand that my praise of your company should weigh above and beyond the average testimony, given that I myself am a tradesman, and manage quality assurance / quality control on commercial construction projects as part of my job. I highly recommend Airco for all your heating and cooling needs.
In closing, I’d like to acknowledge that all this could not hinge only on the people my wife and I interacted with, and would like to extend our thanks to the rest of the Airco family who support your everyday efforts in any capacity.
Frank & Adriana