The Mover Guys

My wife and I rented a cube, which was supposed to be an inexpensive and convenient way to move across long distance. The company that rented us our cube advocated that we use this company; it was the only one they recommended and they had experience loading them.

Well, they showed up late. They argued about what was allowed to go into a pod, eg: they claimed that they couldn't load a bed frame into it. Can you imagine that? Who moves a household without moving beds? They also told us that our love-seat/hide-a-bed was "low priority." The audacity of them trying to tell us how we should prioritize our own possessions is shocking.

Their manner of loading the pod suggested they knew absolutely nothing about the process. A pod has regular intervals of in-set rings in the walls, allowing you to rope off sections of the pod to make them more secure. They didn't do this once. All of our stuff is, at the end of the day, piled in a heap. Our possessions, which is to say, everything we own, looks like a dumpster inside the cube. Oh wait! Not everything we own! There was several pieces that we should have had room for, that we have to scramble to find somewhere to store, or ship or give to charity. This seems to be a common theme for these guys; they don't have the first clue about how to pack, so they leave stuff behind, and how you deal with it is your own problem.

Something else they did which I think is completely inexcusable, is they tinkered with our fixtures. Specifically, the frame for our TV stand had the screws screwed into it. For reasons I can't fathom, one of these "professional movers" unscrewed them and left them on the floor. We also will want to be able to find them when we get where we're going. Any time we've used another mover, if they felt it was necessary to do something like this, they told us what, why, and made a point of making sure those extra pieces were put in a safe place.

We wish we hadn't relied on the cube companies recommendation to hire "The Mover Guys." If we'd read the above reviews, we certainly wouldn't have.

This was by far the most pathetic display of a moving company ever. Two shady looking characters arrived at my address with a truck covered in spray painted graffiti. Before a box had been moved they demanded $200.00 up front, as time was not on my side I complied. The move began , the skinny looking chain smoker took his sweet time and spent alot of time sitting on the back of the truck smoking, killing time as I would figure out why later. I had advised him of all items to be placed on the truck however he ignored me and before I knew it the truck was full, not all my items loaded. I called HO to be told they would come back to pick the items up - this would never happen , it was untrue. Once the truck was full chain smoker demanded additional money and stated my items were under seige until I paid more money. My quote over the phone was a thing of the past.
What choice did I have they were on the verge of driving away with my items never to be heard from again.
After much arguing over the phone we left for the new address, but no we did not as they were nowhere to be found, they were sitting on the side of the road taking another break. More phone calls to HO.
Now enroute, 5 minutes from the new address they disappear again, 15 minutes later they show up with hot coffee and a fresh cigarette, obviously I was paying this dead beat to smoke for the day.
As the truck was emptied out I demanded we return to the old address to pick up the remaining items - not a chance of happening, it was all BS.
Now the truck was empty and shady chain smoker attempted to leave telling me good luck the 5 hours I had paid for was up.
No hopes of returning for remaining items.
This company misquoted prices, added hidden fees and created fees as they went along.
BEWARE if you move with this company you will regret it.
They stall for time and OVERCHARGE, unprofessional and stunk of BO.
I would think twice before ever considering this so called company.

We hired them to move us from an apartment to a house. I had investigated this company with the BBB and they had good reviews. When the truck pulled up to our place…it was unmarked, looked crappy and two young boys jumped out to move us. One of them was rude, unprofessional and lazy...and spent more time on his cell phone then he did helping his partner move our belongings. They took forever to move us so after 4 hours (minimum charge) I told them that was it. I went to pay with my credit card and was told cash only. When I had explained I was told by their office we could pay with a credit card...he got even more rude and said they weren't leaving my house without cash in their hand...that was the nice way of writing what he said. I would never recommend this company!! What you see on the website and what shows up at your door are not the same!!