Sofaland

Almost 3 months I have waited to have my rocker recline repaired after the undercarriage metal broke. The Customer service Department never returns calls and where there were supposed to parts ordered they never were until I contacted head office. Then and only then she returned a call. Again she contacted June 1st, two calls returned to her remain unanswered regarding the pick up and repair. Horrible customer service and she should be fired on the spot as she knows little or nothing of customer service or coordinating repairs.