Hometech Windows and Doors

Windows & Doors Installation & Service
18528 111 Ave. N.W Edmonton AB T5S 2V4
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88%

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Reviews by rating (past 12 months)

Reviews for Hometech Windows and Doors

Average customer rating:
9.4 10 (91 reviews)

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Private User
Private User
1 review Edmonton, AB
10/10

Front Door

We had a crappy front door which leaked air with the smallest wind gust. I bit the bullet and decided to replace it with a new door from HomeTech.

The new door is very good looking. More importantly, it seals properly. No more cold air drafts. As a bonus, it also provides good sound insulation - I wasn't too concerned with noise but it is nice to have such good sound-proofing. The 3-point lock is surprisingly nice to use - I had to slam the old door to get it properly closed; this one closes with the slightest push. No more door slamming. I've had the door for several months now and it still functions exactly the same. No sagging, no movement in the frame.

The crew of two guys worked very conscienciously, took their time (as far as I can tell, they took twice the time they anticipated to do the job and did not bat an eye). Having had my fair share of experiences with lousy contractors, I was relieved that these guys were good at what they were doing and did not take shortcuts.

I will be using these guys again this coming year (for the back door and maybe a window).

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Company Response

We are very happy you shared your positive experience dealing with our company, we are looking forward to do business with you again.

Ralph in St. Albert
Ralph in St. Albert
1 review St. Albert, AB
6/10

Door Replacement

I recently made an order for a replacement patio sliding door and front entry door. This morning a flyer from hometech was in the mail with a 20% off promotion offer. It did not specify what product it was for but the flyer had pictures of entry doors, patio doors and windows. I called your Edmonton office to ask was this was about and was told it was only for windows. I found that answer to be kind of suspicious. The flyer does not say just windows and like i said it had pictures of many products mainly doors. It also included a 100 dollars off when buying a door in our showroom. Although my initial interaction with Hometech has been good this is leaving a bad taste in my mouth. i look forward to your response.

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Rod S in
Rod S in
1 review Edmonton, AB
0/10

New front door

First off, the door looks great. However, the service from this company is atrocious. On installation, the installers cut an electrical wire to an outdoor light next to the door. Denied any responsibility for the problem and now I'm out of pocket to have an electrician repair the problem. After four months, the door is sagging and sticking. Despite calls to the company, they do not return calls. I definitely WOULD NOT recommend this company.

When I first posted this review of the company on Homestars they denied I was a customer and I had to submit a copy of the invoice to Homestars to prove I was a customer. To date, they still have not tried to contact me to resolve issue.

1 of 1 people found this review helpful.
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Company Response

Hi Rod, I am sorry you did not have a pleasant experience dealing with our company, I would like to resolve this issue as soon as possible, please contact our service technician Daryl Pelrine directly at 780-488-1001 to resolve the issue.
Thank you.

Preppy in Edmonton
Preppy in Edmonton
2 reviews Edmonton, AB
10/10

Replacement of 18 windows

Highly recommended. Did a fair amount of research and checked reviews on Edmonton window installers. Also got good feedback from neighbors and friends who have had Hometech install windows & doors. Saw their booth at the Home Show and booked Ilya for an estimate. He is very knowledgable and answered all my questions. Got two other quotes but was impressed most by Hometech. Installers just finished installing 18 windows (casement, awning, and basement sliding windows plus a large living room window combo) which took 2 days - first day to install & complete interior finishing, second day to complete outdoor capping. First rate job by Eugene, Marcen, and Vladimir, who were friendly, worked diligently & efficiently, and answered all my questions. Will go to Hometech when I'm ready to replace my doors.

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Company Response

Thank you very much for the kind words, we are very pleased Hometech met your expectations! We will be waiting to see you again in the near future to replace your doors!

Janet and Andy Lovell St. Albert AB
Janet and Andy Lovell St. Albert AB
2 reviews St. Albert, AB
10/10

FRONT DOOR

The service we received was excellent, from the sales to the installment. Efficient, courteous, professional and friendly.
We replaced a large double door entranceway which was approximately 65" and now we have a door and one of the side pieces that still opens up to provide us approximately 50" and seals really well.
We dealt with David in sales and Mickail for installation.
Very Happy Customers.

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Company Response

Hi Janet and Andy,
Thank you for the kinds words, we are very happy to hear that you had a pleasant experience with our company, and looking forward to do business with you again.

Natalie in Edmonton
Natalie in Edmonton
1 review Edmonton, AB
10/10

Window installation

After getting 4 quotes, I decided to have Hometech replace 4 windows in my home because Ilya, the salesman, took time to discuss the benefits of their windows in great detail. I found the price comparable with the other estimates.
Although customer service (Beverly and Lana) gave me a choice of dates for installation, they did not mention that all items should be cleared around the windows for quicker installation.
When Mickail, the installer, arrived to install the windows, he advised me it would take about 5 hours to replace the 4 windows and explained what he had to do. Mickail took extra care to cut shelving where required and assisted me with an extra window casing. Although installation took longer than expected, Mickail did a great job, explained how the windows worked and cleaned up every area before he left. I'm pleased with the new windows.

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Company Response

Hi Natalie,
We are very happy you shared your positive experience dealing with our company, we are looking forward to do business with you again.

Shun in Edmonton
Shun in Edmonton
1 review Edmonton, AB
10/10

4 windows replacement

Service techs Mickail and Slava, courtesy of salesman David, came promptly at the very beginning of the afternoon. I was promised only that they would be here sometime in the afternoon, but they had arrived just after 12:30pm.
While removing one of the old windows, I was wary at the idea of leaving in a bottom plate which showed evidence of moisture infiltration, but they went out of their way to appease my unease at leaving what was in their opinion a structurally sound bottom plate, and replaced it.
They had gone above and beyond what was asked of them, including the repair and patching of some of the surrounding stucco, even though I had signed off on recognizing that they it was already damaged prior to window replacement.
All in all, Mikhail and Slava worked hard, quickly and efficiently and recognized my concerns.
Very satisfied with the work.

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Company Response

Hi Shun,
Thank you very much for the kind words, we look forward dealing with you in the near future again.

Mark in Edmonton
Mark in Edmonton
9 reviews Edmonton, AB
10/10

New front door

We used Hometech to install our new front door and we couldn't be happier with it. It looks great and they did an excellent job in the installation. Everything seems to be of the highest quality.

We will use Hometech again.

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Company Response

Thank you very much for the kind words, we value your feedback and appreciate your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hometech Windows and Doors

Our windows and doors are notable not only for their unparalleled beauty and style. They are unrivalled for their performance; the ability to withstand the most severe climactic conditions. They're created and manufactured by the finest designers and engineers in the industry today. And, thanks to innumerable options, most of them can be customized to the most demanding architectural specification Add to this the fact that our network of dealers across North America and Canada offers service that's second to none.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
http://www.hometechwindowsanddoors.com
PAYMENT METHOD
Visa, MasterCard, Check, Cash, Financing.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.