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Reviews for Capitall Exterior Solutions / Window and Door Clearance Centre

Average customer rating:
9.3 10 (35 reviews)

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jefftokar from Spruce Grove
2 reviews Spruce Grove, AB

Several windows in our house needed to be replaced due to condensation problems in the winter. Capitall came in and gave us a very reasonable quote to replace all the windows and exterior doors. The windows were delivered and installed in a relatively short time and we have been happy with the windows for 2+ years now. The pièce de résistance is our front door which we love and always generates "oooh"s and "aaah"s by visitors.

We did have a few troubles, however. The first was that the guys that finished up the trim around the windows during the installation were a little sloppy. I'm not sure if they were Capitall guys are if they were subbed out, but there were several exposed nails, some things slightly mis-aligned and just generally not done as well as we would have liked. We pointed these things out to the Capitall team and there was really nothing they could do about it which was a little disappointing (hence the 4 out of 5 stars for satisfaction).

On the flip side, the install team has been very responsive as we have called a number of times for other relatively minor issues and they always show up with a smile and make whatever adjustments are necessary. They were just here a few weeks ago...2+ years after the final sale and install, so that is definitely great service!

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Company Response

Hi Jeff. Thanks for the review. We really appreciate the comments and the feedback. In Response to your comments, the crew would have been our employees as we do not sub any work out. That being said, I am sorry to hear about the lack of care taken in the finishing of the windows. If there is anything we can do to make it right for you, please let me know and I will ensure we get it fixed for you to your satisfaction. Again, we really appreciate the feedback and comments.


Jackie from Leduc County
2 reviews , AB

They were such a great group of people to deal with. Always friendly and actually called you back! They were a little late getting here on install day, but they called andto let us know they would be. The owner of compay came to work on our house too! Don't see that often. They stayed late to get the job done for us and cleaned up beautifully. Vacuumed and everything. There was a problem with the basement windows, but they came back as soon as they had time and fixed everything.

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Company Response

Hi Jackie. We really appreciate the response. If you need anything else please do not hesitate to contact us at anytime.

Michael from St. Albert
1 review St. Albert, AB

After meeting with several contractors and becoming very discouraged with prices, reviews, etc - we discovered Homestars and Capitall Exterior Solutions. After meeting with Joe and discussing materials, colours, and the installation process - we received a no-nonsense quote. Installation and materials was as promised and the project was completed on time with great workmanship. We wouldn't hesitate to recommend this company to anyone looking for exterior renovations. The price was very reasonable when compared to other quotes and the follow-up has been great.

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Company Response

Thanks for the review Michael. We loved seeing the transformation of you house.

Deanne and Dan from BUCK LAKE
1 review Buck Lake, AB

ADDITIONAL UPDATE: Our problem patio door has been replaced and not in a snowstorm thank goodness :) We are more than pleased with the fixing of our problem. As always the personnel we have dealt with at Capitall Exterior have been top notch and we would highly recommend them.

UPDATE: My review has changed mainly due to an issue with the manufacturer of the patio doors we received. The patio door that was the problem upon installation will continue to be a problem. On our cold winter days, frost would form on the seam of the door where the glass meets the picture frame part and at the bottom where it was placed on the original door frame when the other door from the same manufacturer was cut out due to defect/damage. You can feel air where it was cut if the wind is coming from the right direction. Thinking refusal of the product would have been the proper way to go but were trying to be accommodating due to the distance traveled and time already spent. None of the other doors or windows had frost on them. Have been in contact with pictures back when the frost was forming last winter but nothing has been resolved as of yet. Am still feeling ggrrrr about doors not framed for 2x6 which really should have been addressed prior to ordering. If windows and entry doors are ordered for 2x6 - wouldn't you question your final order if the patio doors didn't match ? And if the doors had to change to a different look and manufacturer - that would be the route to take.

We took on a major project this year with the renovating/updating of our acreage property. Within a day or so of researching online, Joe drove the 1.5 hrs out to meet us. He was really good to deal with and provided pricing on the spot - which I liked. None of this waiting weeks for a price and then you wonder; maybe they don't want to drive that distance. Not the case with Capitall.
We were changing out 4 entry doors, adding 2 storm doors, replacing 3 patio doors and a total of 19 windows throughout the property. The installation ended up being split up due to arrival of some product while waiting for the balance to arrive. Didn't bother us. Besides, that would have been too much to do in one day - especially with the snow that always seemed to occur the day they were coming out. The installer, Terence was awesome to deal with and he himself was not happy with 2 of the patio doors due to manufacturer defects and said they would be replaced which they were. Gotta love attention to detail when we are exactly the same way - you pay good money for something; it should be right. Too many companies out there are of the "good enough" mentality - if the homeowner doesn't say anything; keep your mouth shut !
Our only irk in the whole process is the patio doors. They are not built for 2x6 framing. Manufacturer only builds for 2x4 framing. Kinda crazy. Terence did finish them off with same sand color blocking. Anyone looking at them would know nothing - but we know. When the replacement patio doors showed up there was still an issue with one. Terence ended up doing another trip out to service that door. Think he could drive there with his eyes closed at this point. They even brought out some mdf to trim out the cabin windows - we'll be changing that out. Not all Ben's fault.....haha. Cabin was built in 1950's - you get what you get.
With changing out the windows and also adding blinds, the house has been very cool this summer. Waiting to see what winter brings but don't anticipate too much issue - and if there is, we know Capitall will be out to service their products.
Because Capitall is an Exterior Solution company, we also did some work on our chimney chase with Quality Stone. The chase went up about 25' off the deck. As we were doing this same stone on the interior, we thought it would look sssooooo good to do on the outside but neither my husband or I will do heights. Terence to the rescue again ! Craig and Mikey came out one weekend with Terence to tackle that job for us. Truly genuine, awesome guys - even Mikey..... :) Unfortunately for them, it was one of the hottest weekends of the summer and the chase is on the south side of the house ! Fantastic and honest people to deal with. Too bad they don't do metal roofs - that is our next step. Thanks again guys for all you have done -- so far....

Review has 2 previous versions
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Company Response

Hi Deanne,
Thanks for letting us know about the issues with the patio doors. I have called and left you a message regarding this and we will make sure we get them changed out for you ASAP. My apologies as this is the first I am hearing about the issues.


Jeffery  from Edmonton
2 reviews Edmonton, AB

Thanks Joe for the follow up, after some miscommunication the problems have been fixed. The windows have been installed and everything looks great. Terrance was great and explained what was done and needed to be done if we had future concerns.

Review has 1 previous version
2 of 2 people found this review helpful.
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Company Response

Hello Jeff,

First off let me apologize for the delay in responding to this review. I believe we have been out to your home to fix the leaking issues since the date of this review, so I hope everything has worked out for those issues. In regards to the bevels on your glass in your bay configuration, again I apologize as that type of glass takes a long time to produce and we are at the mercy of our supplier. Bottom line Jeff, we dropped the ball on this for you and I am truly sorry about that. I think the worst part of the whole thing is the lack of communication on our end letting you know what is going on. Rest assured I have dealt with the issues first hand and hopefully this type of thing will not happen again. We are scheduled to be out at your place to replace the glass with the new bevels in the coming weeks, if you have any other issues with any other part of your installation or windows please do not hesitate to contact me directly.

Joe Quintilio

Aaron and Jenn M. from St. Albert
2 reviews Saint Albert, AB

Joe is a stand up guy and helped us from the beginning until the end. The house looks unreal and these guys installed all of our doors, windows, siding, eves/soffit/fascia within two working weeks! The guys cleaned up after the job and made appropriate changes where required. Impressed and hope that the product won't disappoint come winter. Thank you guys again for the level of professionalism and craftsmanship you provided.

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1 review Edmonton, AB

My 4 living room windows were replaced last spring so this is the first winter. What a difference - no cold air. I was impressed with the simple solution Craig had for the exterior of my home - replacing the trim around the windows and on the front of the house. I was also very pleased that the installers were able to use my old trim on the interior. Great job. Thanks.

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James & Janice Sass from Spruce Grove
1 review Spruce Grove, AB

Craig, Joe, Lynette and the team of Capitall Exterior Solutions are one of the finest people to work with. It was great to watch the 3 separate crews work diligently through inclement weather, and deadlines without compromising on quality. They did their utmost to completely transform our home and make it look it's best. We especially appreciated their attention to details, advice, professionalism and kindness. Lynette was especially helpful with all the financing details and questions that came up. The staff were very kind, respectful, and a real pleasure to do business with. Everyone knows that renos can be nerve racking, and sometimes things can "go awry", but Capitall took care of our needs, through the whole journey! A huge thank you to Joe and Craig that really turned an "awkward" situation into a "REAL IMPRESSIVE and BEYOND EXPECTATION" outcome. To those seeking an honest, affordable and very qualified company to do their renos, we HIGHLY recommend Capitall to take care of your home reno needs. A number ONE company!

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Vic from Edmonton
1 review Edmonton, AB

These guys are great, I don't think it's possible for anyone to do a better job. Joe offered tonnes of suggestions to help us get the look we wanted within our budget and the house looks great. The work is perfect, they even finished the inside around the doors and windows with a nice trim which we weren't expecting. Thanks!

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Company Response

Thank you so much for the great review. If you need anything else please call the office 780-757-3930. Thanks again we enjoyed working with you. Capitall Exterior Solutions Team

Allyson Wanner from Sherwood Park
1 review Sherwood Park, AB

The project from start with Joe , who really listened and understood what we wanted, to the one- day installation , by Joe and Craig, was amazing. The quality of products and workmanship is the absolute best. We intentionally waited from last Fall to now to test the quality and it lived up to our expectations and more. Thanks so much!

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words. We were happy to work with you and if you need anything else please call the office.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capitall Exterior Solutions / Window and Door Clearance Centre

Capitall Exterior Solutions specializes in the supply and installation of energy efficient windows,doors and siding. We are also proud A+ BBB members that is Licensed, bonded, insured and WCB Certified. Capitall has Knowledgeable staff that can help you choose a product that is right for your home.

We offer energy saving windows,doors and siding that save you money by reducing your energy consumption, reduce outside noise and help keep your home comfortable all year-round.

Whether you are looking to replace that old slider, upgrade a patio door to a garden door, or replace that old siding we can help with Capitall’s Promise!
We promise to offer the highest quality installations with no sub contractors. We may not always be the cheapest, but as you’ll find out, you get what you pay for.

At Capitall Exterior Solutions, we promise to focus on quality not quantity. Do it once, do it right!
We promise not to change your price unless you change your mind on the product! We never charge more than we initially promised. We promise to give install dates at the time of signing and we keep them! We offer full warranties, financing and service all our installs within 48 hours. Come see what makes us different!

Capitall Exterior Solutions also offers retail and contractors Windows,Doors and Siding in Edmontn, AB as well as all over Alberta. With Edmonton’s Largest Retail Window and Door Clearance Centre with more than 1000+ clearance windows and Doors in-Stock. Window and Door Clearance Centre specializes in supplying Homeowners, Commercial Builders, Contractors and Industrial accounts with standard and custom windows & Doors, mouldings, siding, and renovation materials. Capitall Windows will keep your windows and door on budget and on time.

What makes Capitall Exterior Solutions different?

Installer owned and operated, The knowledgeable staff. The broad selection. The great prices. The friendly service. Edmonton’s largest selection of windows & doors. In-house Residential door shop. Complete line of building and finishing materials.

ALL products stocked, inventoried online at competitive prices. Special order & Hard-to-find products are available in larger quantities for the building material industry. Delivery available. Monthly Newsletter, Sign up for our contest to win a trip for 2 to Mexico .

At Capitall Exterior Solutions in Edmonton we offer, Windows, Garden doors, Patio doors, Exterior doors, Siding material, Screen kits, Mouldings, and many other building material needs. Capitall Exterior Solutions also has full hourly crews for your installation needs.

Ask us about the Alberta Energy Efficiency Rebate Program - Call us today

Windows & Doors Installation & Service and Siding
Windows, Entry Doors (steel & fiberglass), Sliding Patio Doors, Garden & French Doors, Retractable Screens.
Windows, Entry Doors & Garden/Patio/French Doors, Storm Doors installation.
Windows: Bay, Bow, Awning, Casement, Fixed, Picture, Single Slider, Double Slider, Single Hung, Double Hung. Entry doors: steel, fiberglass. Garden/patio/french doors: Steel, PVC & fiberglass sliding doors.
Energy Efficient Windows, Energy Efficient Entry Doors & Garden/Patio/French Doors, Storm Doors. Approved Contractor for the Alberta Energy Efficiency Rebate Program
Cheque, Credit Card, Financing Available
Pre-paid Contractors License, Business License
Approved Contractor for the Alberta Energy Efficiency Rebate Program, BBB A+ Member
Fully insured, WCB, Bonded, Fall Protection Training, Zoom Boom Training
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.