Recoveryworx Roofing

Roofing
Edmonton AB T6K 0P1
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Recoveryworx Roofing
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Reviews by rating (past 12 months)
Best of 2017 winner 3 timesBest of 2017winner 3 times

Reviews for Recoveryworx Roofing

Average customer rating:
9.8 10 (71 reviews)

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Tracey in Edmonton
Tracey in Edmonton
0 reviews Edmonton, AB
10/10

Shingle replacement - Excellent service

We just had our roof redone by Kevin and his crew and this is the second time we have had work done by him (replaced the shingles on our previous home). Kevin has been 100% amazing, honest, accurate and easy to work with each time. He always goes above and beyond and teaches you enough that you understand what he is doing and why.

As an FYI, our previous home had the shingles replaced by our insurance company after a major storm. One of the biggest roofing companies in the area was hired to do the job and it was a nightmare. We hired Kevin to come out after and redo the entire job and he saved us countless hours of stress!

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Company Response

Hi Tracy, I am so grateful to be able to look after your home! both times!
We are grateful for the coffee also. what a great look your home has now! Again remember to use my house on Cozumel some day!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Installation of shingles

Kevin and crew performed similar job on my previous domicile years ago. Impressed with price-quality-timeliness ratios such that he was my first choice. He said he couldn't do the job until August. We chose to wait three months for him to do the job. We are well-satisfied. Thanks Kevin

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Company Response

Thank you Wayne for trusting us again with your home. I am grateful to protect your home the way we do. I trust nothing will ever be amiss with your protection, should anything happen you know where to call! ps. the best was the polski-ogorki from your wife!

Ryan
Ryan
1 review Sherwood Park, AB
10/10

Challenging New Roof Installation

I am not one to generally leave reviews but thought I would share my story here in hopes to provide some positive content for potential customers looking to deal with Kevin and his Recoeryworx Roofing Crew.

My wife and I are extremely grateful that we chose to work with Kevin and his team, especially given the unforeseen circumstances that presented itself during this job.

Just to provide some background information. We went out for multiple quotes and received a wide range of offers due to the amount of work required on our property. Given that our home has an extremely high roof pitch, three layers of shingles (one layer of cedar shakes) and very close proximity to our neighbors.

We decided to award Kevin the contract in the end, not because it was the cheapest but since his quote was the most detailed and he gave us the best understanding of the amount of work and undertaking this job would be.

Kevin and his crew were very hands on and it was great to see the owner heavily involved in the roofing process. The job was estimated to take 2-3 days given all the work required. Even though Kevin and his crew worked extreme hours to get the job done, an abundant amount of rainfall caused things to be delayed.

There was also a considerable amount of additional work that wasn’t able to be uncovered during the original quote stage. Kevin pointed out a couple area’s of concern that didn’t really fall under the “roofing scope” which was greatly appreciated as we have an older home and want to ensure that things are up to standard. That being said, Kevin stayed true to his word and honored his original quote even though the additional work and time being added due to weather affected him directly.

What followed was even more unfortunate as when Kevin and his crew were working one afternoon, a large downpour came very unexpectedly when the roof was open. The crew did their best to tarp the openings and it looked like they managed to get everything covered in time.

However, as Kevin and his crew put the finishing touches on the roof, we started to notice some water marks in our living room and bedroom that were residual effects of the storm.

We reached out to Kevin in regards to our concerns and he made us feel sure that anything and everything would be fixed/corrected as per his high standards.

I don’t want to go into much further detail in regards to the restoration, but Kevin went above and beyond the call of duty to ensure that there was no underlying issues left that was caused by the water damage. Examples include, being the job foreman, working directly with the trades people and covering accommodation expenses while construction was being completed.

To summarize, basically everything that could go wrong, did go wrong during this job. Not at the fault of anyone, just a bad run of unforeseen circumstances. At the end of this saga, I couldn’t think of a better company/person to go through this delicate situation with. Kevin stayed true to his word and saw the job out to completion which is great to see in this day and age.

As far as the roofing was concerned, Kevin and his team did an amazing job. As mentioned above, the extremely high roof pitch, three layers of shingles (one layer of cedar shakes) and very close proximity to our neighbors made this job extremely difficult. The roof looks outstanding and it was amazing to watch his expert crew work in such a tight area and steep slope. They also upgraded the previous vent that wasn’t providing proper airflow from the attic and did a great clean up job given all the debris from multiple layers of shingles.

Kevin doesn’t take shortcuts and he expects the roofing job to meet his exceptional standards and will accept nothing less. I wish them all the best and if you are looking to hire someone that gets the job done the right way, Recoeryworx Roofing would be my recommendation.

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Company Response

Hi Ryan thankyou for the amazing play by play. hahahaha. One of most challenging jobs we've done for sure. Thankyou for letting me fix the unfortunate rain damage. I trust the repair was better than what was there, at least a little. Take care you guys!

Jackie in Edmonton
Jackie in Edmonton
1 review Edmonton, AB
1/10

Roof

I had Kevin come out to fix my back roof that had a leaking skylight 2 years ago. They reinstalled the skylights and replaced the shingles. I thought all was well until two and a half weeks ago when a different skylight started leaking. Now I have damage to my drywall that needs to be repaired. I have called numerous times and left messages and have never gotten a call back. Clearly not a company that cares once they have your money. I definitely don’t recommend unless you want to replace your roof and do other needless repairs every few years.

0 of 1 people found this review helpful.
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Company Response

Hi Jackie, I never received a leak notification! when did you send this? right now it's March 12. I have done hundreds of roofs and if someone calls I respond before the phone is hung up if there is an issue. Also I am not in Country right now.
so if you didn't email me or get me through FB or here I would have missed it. Is it repaired now.
I did see the site as i said i would and it is an isulation issue with the low slope, close roof structure. There is not enough insulation in the roof. When it is hyper cold this area frosts badly if not insulated correctly. That is the issue here. It is not a shingle application issue or fault. kev

Debra from Edmonton
Debra from Edmonton
5 reviews Edmonton, AB
10/10

Fast, quick and excellent quality

After calling several businesses for quotes for reshingling my garage, Kevin was quick to return my call! Lucky for us he was doing work in the area and quickly squeezed us in. He showed up on time with his crew that not only took care of the surrounding areas but were helpful and great to talk to. Gave us suggestions and finished the job in 2.5hrs. The roof looks fabulous and we'll definitely use them when our house needs new shingles. Fantastic job Kevin, Thanks to you and your crew!

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Roofing

Great Job , Extremely happy with the work Kevin and his crew did putting up new shingles on our Roof. Kevin knows roofing and would highly recommend him for your roofing project. Crew very friendly worked hard roof is Done right looks great so happy. Cleaned up nice.

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Company Response

Thank you so much for allowing us to protect your home. We are proud of our work and secure you will be safe. We will always be there for you.

Joseph Hyde
Joseph Hyde
1 review Edmonton, AB
10/10

New roof

Really liked Kevin and his team. They were friendly, trustworthy, kind and transparent. First estimate came in under competitor's quote- felt the price was very fair. Fast timeline and good clean-up too.

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Company Response

Thankyou Stacey! we love making homes safe from leaking. it was a pleasure. Remember, got to Cozumel and stay at the the recoveryworx house on the island for free!

Bella in Edmonton
Bella in Edmonton
1 review Edmonton, AB
10/10

Roof replace shingles

The work was completed specified and at a reasonable price. The cleanup that they did was excellent. Excellent work. I would recommend them to anyone. They were courteous and friendly.

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Company Response

Thank you Bella so much! your roof is now safe for a long long time! we enjoyed doing your complex. thanks again!

Suzanne in Toronto
Suzanne in Toronto
1 review Edmonton, AB
10/10

Roof job

Very pleased with integrity of this company. Everyone worked hard, skilled friendly and energetic crew that cleaned up spotless afterwards.
I would recommend them for sure!!
Was a pleasure, and a great investment for my home
Suzanne Daigle,
Edmonton AB.

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Company Response

thankyou Suzanne for the kind words. making your house safe was a pleasure. it looks great!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Shingled roof

We were very satisfied with the professionalism, work ethic and very nice crew. They worked hard and did an excellent job. Mr Frillman is very knowledgeable and easy to work with. We would not hesitate to recommend them.

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Company Response

thank you for the opportunity to serve!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Recoveryworx Roofing

Recoveryworx Roofing - Edmonton's Roofing Experts. Call today to get started on your on your Roofing project for the new year!

CATEGORIES
Roofing
PRODUCTS
Prefer Certainteed shingles
SERVICES
Reroof with asphalt shingles windows and doors eavestroughs siding
SPECIALITIES
Best Service in the City
WEBSITE
https://homestars.com/companies/2786002-recoveryworx-roofing
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
cash, cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
7 year
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