Had our garage door spring suddenly break early this morning. Called Overhead Doors at 8:00 am, indicated that our vehicles were trapped in the garage, and after answering a few simple questions someone was here by 9:05 to do the repairs. The service technician was very professional and answered any questions I had. 20 minutes later we were back in business. Would also like to add that the person I talked to on the phone was very proficient and knew exactly how to handle the situation. Easy peasey.