5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
24 Glenhurst Road Richmond Hill ON L4B2C8
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

81%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (334 reviews)

Sort by

karen weinthal from Toronto
karen weinthal from Toronto
2 reviews Toronto, ON
10/10

rug and sofa cleaning

I return to this wonderful family run business yearly for rug and living room furniture cleaning. They are prompt, efficient, scrupulous and professional. They really take the extra time to connect to the customer, and do an excellent job. The only company i am happy to get the yearly reminder call from.

Was this review helpful?
Company Response

5 Star cleaning team appreciate your excellent 10 Star review feedback , your ongoing business and your referral. It is always our pleasure to provide our yearly services to wonderful person like you who appreciate the quality services, respect and honesty. Our family owned and operated business appreciate the support of more than 75% of our amazing loyal regular customer like you. All the best.
5 Star Cleaning Team

Kiran
Kiran
2 reviews Richmond Hill, ON
9/10

Carpet cleaning

Good job , completed timely look forward to your cleaning service . Over all feel good with your work .
Kiran

Was this review helpful?
Company Response

It was our pleasure dear Kiran. We appreciate your review and your business. Looking forward to provide our cleaning services . All the best.
5 Star Cleaning Team

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Great customer service

I was recommended to Bob from a friend and was very impressed with his level of professionalism and honesty. I enjoyed working with him and also the work was done very well.

Was this review helpful?
Company Response

We appreciate you taking time and writing a great review on our water damage services. , We enjoy our job and we do our best to restore and prevent any secondary damage to property. with our highly professional techniques. Thank you for your friend and your referral. It was our pleasure to provide our services to you. Looking forward to provide our other services to you in future. All the best. 5 Star Cleaning Team

talk2rebecca
talk2rebecca
1 review Toronto, ON
10/10

Cleaning of ALL of our very expensive carpets, steam cleaning of stair carpets, under padding

They did an amazing job... we are super happy! We will not use anyone else. If you love your carpets and want the best care for them... you need to work with this company.

Was this review helpful?
Company Response

We appreciate your great review, on going business and trust for stain removal & rug cleaning of your beautiful, antique hand made Persian rugs, carpet cleaning and more. These new under pads were great ideas to keep your rugs safe and secure in place. It is always our pleasure to see you guys and provide our services. All the best.

5 Star Cleaning Team

Monica
Monica
1 review Vaughan, ON
10/10

Scotch Guarding of dining room chairs

5 Star Cleaning came to my house to scotch guard my dining room chairs and from the moment I called and spoke to Bob the service was great. He was very accommodating to schedule an appointment according to my availability. When Bob came to my house he completed the job quickly and was very clean and made sure that he kept the rest of the area clean. I have already recommended 5 Star Cleaning to a friend and will be having them come back to clean my carpet in my stairs!!!! HIGHLY RECOMMENDED

Was this review helpful?
Company Response

Thank you so much dear Monica for your great feedback, excellent review and your business. We appreciate your referral and your recommendation. It was our pleasure to provide our services to you, your mother and your neighbour . Looking forward to provide our other cleaning services to you in future. All the best. 5 Star Cleaning Team

maziar.hassanzadeh
maziar.hassanzadeh
2 reviews Toronto, ON
9/10

House Cleaning

They are professional in their job.
Fast, careful and affable
And sensible price
We are satisfied completely and refer them to all of our friends

Was this review helpful?
Company Response

We appreciate your business, positive feed back and great review on our services. Thank you for referral. We love our job and thrive to do our best. All the best.
5 Star Cleaning Team

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Carpet Cleaning

5 Star Cleaning accommodated a rush request for carpet cleaning in my downtown condo. They were efficient, professional, and courteous while completing the job. The carpet looked new when they were done. They are also great with pets! Highly recommended for cleaning services.

Was this review helpful?
Company Response

We appreciate your business. Thank you for your great feed back . We try our best to provide the same day services or next day services . We thrive to have all our new customer to be our regular customer. We are looking forward to provide our other services in future. Thanks for recommendation. All the best.
5 Star Cleaning Team

genta.costa
genta.costa
1 review Richmond Hill, ON
9/10

Carpet and upholstery cleaning

Very content with their job. Bob and Daniel came to our house in a very tight notice. They were very professional. We were very pleased with their service. Will use again.

Was this review helpful?
Company Response

Thank you so much dear Genta for your great review and your business. It was our pleasure that we could provide our services in such a short notice. Thanks for referral.. Looking forward to provide our cleaning and restoration services to again. All the best. 5 Star Cleaning Team

Reid from Thornhill
Reid from Thornhill
2 reviews Toronto, ON
10/10

Repeat Excellent Performance

We had another perfect experience with Five Star this morning doing our annual rug and upholstery spring-cleaning. Always amazed by how clean they get everything and how neatly and efficiently they work. It’s also nice to deal with people who are so obviously proud of their work and value you as a customer. It’s easy to recommend them without hesitation or reservation.

Was this review helpful?
Company Response

It is always our pleasure to see you guys on yearly bases dear Reid. We appreciate your trust, ongoing business and your great review on our cleaning services. Thank you so much for referral. We are so glad you appreciate the great services. Looking forward to provide our cleaning and restoration services ongoing. All the best. Thank you for cleaning today and saving for tomorrow. 5 Star Cleaning Team

Craig
Craig
1 review Richmond Hill, ON
10/10

Water removal

Had a significant leak from the roof, our ceiling tiles caved in from the pressure, 5 Star came within the hour and cleaned up all the excess water, dried and disinfected the carpets and then set up their air blowers to prevent the moisture from destroying the wooden fixtures. They came back routinely throughout the week and checked on the status of the job, making sure the equipment was operating properly and doing what it needed to prevent mold.

Was this review helpful?
Company Response

Thank you so much Craig for taking time and reflecting on our recent water damage services. We appreciate your business and your co-operation with our restoration crew and greatly value your excellent review. Thanks for referral. We are looking forward to provide our cleaning services to you in future. Thank you for restoring today and saving for tomorrow. 5 Star Cleaning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 STAR CLEANING SERVICES ARE:24/7 FLOOD EMERGENCY,WATER DAMAGE RESTORATION,RUG CLEANING,RUG REPAIR, RUG APPRAISAL, CARPET CLEANING & UPHOLSTERY CLEANING, POST RENOVATION ,HOUSE & OFFICE CLEANING SERVICESIN IN BOTH RESIDENTIAL & COMMERCIAL AREAS IN TORONTO & GTA. We use green and eco friendly solutions in our cleaning & restoration services. OUR SISTER COMPANY, 5 STAR DRY ALL, SPECIALIZES IN 24/7 FLOOD AND WATER DAMAGE RESTORATION. Head Office, Richmond Hill Location:
24 Glenhurst Road
Richmond Hill ON L4B2C8
416 315 7562
416 270 7717
Toll Free:1855 697 9889

416 315 7562
289 597 5888

CATEGORIES
Fire & Water Damage Restoration, Renovation Cleaning, Drapery & Upholstery Cleaning, House & Apartment Cleaning, and Carpet & Rug Cleaning & Repairing
PRODUCTS
GREEN, ECO FRIENDLY, NATURAL AND ENVIRONMENTALLY SAFE PRODUCTS FOR BOTH TO HUMAN AND PETS, AND ALLERGIES FREE SOLUTIONS. ANTI ALLERGIES SOLUTIONS. SAY NO TO CHEMICALS!!!!
SERVICES
SERVICES:24/7 FLOOD EMERGENCY, WATER DAMAGE RESTORATION, under 2 hours respond in GTA. RUG CLEANING, RUG REPAIR, CARPET CLEANING, HOUSE CLEANING, OFFICE CLEANING, CARPET STRETCHING, SCOTCH GUARDING, STAIN, SPOT & ODER REMOVADEL, ANTI ALLERGEN CLEANING, DISINFECTING, DEODORIZING, MOLD PREVENTION, MOLD REMEDIATION , IN BOTH RESIDENTIAL &COMMERCIAL AREAS IN Toronto and GTA. House cleaning, Office Cleaning, Post renovation cleaning
BRANDS
GREEN CLEANING SOLUTION ECO FRIENDLY PRODUCTS GREENCLEANING SERVICES
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING AND RESTORATION. SERVICES TO OUR MULTICULTURAL COMMUNITIES IN GTA.
SPECIALITIES
OUR FIVE STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS. USING GREEN PRODUCTS , ENVIROMENTALLY SAFE AND ALLERGEN FREE SOLUTIONS. SATISFACTION GARAUNTEED THECLEANTRUST(FORMERLY KNOWN AS IICRC) CERTIFIED AND WATER RESTORATION LICENCE. CERTIFIED MOLD INSPECTION AND MOLD REMEDIATION
WEBSITE
http://www.5starcleaning.ca
YEAR ESTABLISHED
1989
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque,
LICENSES
Licenced by IICRC, PMII, CRMI and CLEANTRUST certified for Water damage Restoration & Mold Remeda
MEMBERSHIPS
IICRC Certified Firm, The Economical Insurance Group, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remedaition & Rug and Carpet cleaning Services
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do it professionally
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Gauranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.