Vancouver General Contractors

The project was not completed on time, but I won’t be taking off any points for that because the problem was an inspector who was holding things up until we made some changes to the plan that we did not care for at all. VGC was fighting for us, and we got our way, so I guess that inspector was wrong. I left the score mostly intact because despite the lateness, our instructions were very much followed to the letter and the renovation came out identical to the approved designs.

Only a couple points removed because they don’t handle work below a certain budget. We ultimately decided to renovate the whole basement instead of just the office, but I would have liked to trial their work on the smaller project first. Good work overall though.

We had the upper part of our loft renovated; this entailed floors & stairs to be finished as well as a full master bath redo. We are very pleased with the final result.
Communication was not always up to our expectations - you can catch more bees with honey comes to mind. However, the people we dealt with were overall likeable as well as knowledgeable and the workmanship itself cannot be faulted.

My husband and I bought a dilapidated Craftsman bungalow in East Van in the fall of 2014, and we basically had to gut the main floor and start over.
VGC were the friendliest company we met with, and their budget came in among the most reasonable of the 6 quotes that we got. We started working with the architect on drawings of the new layout and couldn't believe what they were able to do. We ended up taking out two supporting walls, adding beams and completely redesigning the layout of the kitchen, living room and bathroom. Instead of a tiny window in the kitchen we added French doors straight out to the deck, which filled the kitchen with extra light.
Every part of the process, from design to finishing decisions and the work itself was handled with care, and the whole team were warm and friendly throughout. We're especially thankful to their carpenter Sean Barton, who designed us a beautiful new fireplace surround to match the existing wainscoting, and created new window frames to match the existing ones from 1920 perfectly.
While the renovation cost a lot of money, and took a little longer than expected, the work was excellent and we're over the moon with the results. I would happily recommend VGC to anyone:)

I was introduced to Vancouver General Contractors by a friend who had a kitchen and 2 bathrooms completely renovated. VGC came highly recommended as an on-time and on-budget, professional design build home renovation firm.

We had a very devoted and dedicated project manager whom was in constant communication with us throughout the whole process who kept my wife and I in the loop with everything and maintained full transparency. The workers were very detailed, organized and professional. The build was on-time and on-budget and whenever we did run into unforeseeable issues or possible extra costs, they were dealt with promptly and professionally. We were informed right away and was always provided with affordable options for solutions.

Company was to provide 3 designs for a kitchen renovation. Cost was $2500 plus tax. Once design was approved, customer had option to have them do the renovation and design cost would be taken off renovation price. Company gave three deigns: one was of existing kitchen, one was my own design, one was company design but was not feasible due to structural issues in my home. For the money I paid I did not get any unique designs. Part of this process included how to deal with the flooring in my kitchen. I was advised
to purchase new flooring and install it rather than refinish existing fir floors. I found out after purchasing a custom run order of fir flooring, which the consultant was fully aware of and helped me
measure for , that it would have been cheaper to refinish the existing floors. More problems arose during the budgeting process at which time I tried to reach out to the manager to discuss these issues which the company encourages in their sales brochure.
Phone calls were made and emails were sent but it was 2 weeks
before the manager returned my calls and this was only after I
contacted the President of the company. We set up a time to meet and at this meeting the manager at one point accused me of saying the consultant was being untruthful. This was a very upsetting and disturbing experience. During the budgeting process, not one expert came to give advice. Such as flooring, how to install the built in microwave, which required some carpentry and framing advice, electrical, or plumbing, yet budgets were compiled based on photos and information given by the consultants. This may be ok in some cases but in other situations, an expert is necessary in order to give accurate information. This was not done regarding the flooring and the microwave installation.

Based on all of the above information and my experience, I would never recommend this company.

Upon visiting Vancouver General Contractors website, I was greeted by a “pop up” live chat agent that was able to provide me with an email at VGC. Shortly after I sent the introductory email, I was contacted pretty quickly, within 24 hours, and I had a meeting set up with one of their project consultants within days of our initial contact. The level of craftsmanship that was completed by the trades was phenomenal. The Project Consultant and Project Manager, both of whom were very polite and professional did warn us that there would be some delays during our project however, they would be dealt with and managed accordingly. And to no surprise the weather did impact the timeline in completing the project, but the trades worked through the wet conditions to complete the project. I am glad I went with Vancouver General Contractors and would recommend them to anyone that is looking for professional experts in the renovation industry in Vancouver.

I’ve been using Keen on Green for years to remove garbage from renovation sites. They work multiple sites for me and perform a range of tasks but remain very economical compared to what’s out there. They are excellent and always do great work.

I run a general contracting business and Keen on Green removes and disposes of all our garbage. They do a good job, they are pretty on time and overall I’m happy with them.

The actual work that VGC did on my interior renovation was good and the finished product looks very nice overall, working with them was a good experience. Towards the end the worked slowed down although we did add extra work to the contract so this extended the project by a few weeks. I understand that renovations sometimes take longer than expected and our house is quite large but the end date we were told was the end of April and we’re almost at the end of June although we did move back in at the beginning of April There were a few warranty items and extra work we added to the project that extended it and there’s still a closet door to be re hung . the renovation they threw away my waste disposal that should have been kept but replaced it with a higher end product. It just seems that the project took longer then it should have taken but we are overall happy with the work that was done.