Imperial Roofs

Roofing
Toronto ON M9L 1N2
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Roofing
Imperial Roofs
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Reviews for Imperial Roofs

Average customer rating:
9.9 10 (248 reviews)

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Iain in Toronto
Iain in Toronto
1 review Richmond Hill, ON
10/10

Roof replacement

Imperial Roofs did a quick job very safely and left no mess.. hardly found a single nail. They also provided a written guarantee and we would recommend them. Neighbours had work done by other roofers that went on for days and days! we are pleased with the result

Approximate cost of services:
$6,000.00
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david in Etobicoke
david in Etobicoke
1 review Toronto, ON
10/10

New roof

We recently had our roof re-shingled by Imperial roofing. Imperial was referred to us through a friend who had a coworker who was happy with the job that was done.

One of their estimators, George, arrived at our house promptly and gave us a good quote right away. We had our eye on some specific products and George worked quickly to build a proposal for us. The price, products, service, homestars reviews and recommendations from our friend were now all in order so we went forward with the job.

Stephan arrived a few days later to get tarp I nstalled over an area that was leaking a bit.

A few weeks later the crew arrived promptly at 7:30 and made quick work of setting up and getting the work completed on a rather cold and windy day.

Needless to say, we are thrilled with the outcome - the roof looks great. The crew even went as far as to paint the utility mast and plumbing stacks so they now look as good as the roof too.

The company was also able to have somebody come to do a minor aluminum repair that we needed done - this was done promptly and with the same level of professionalism.

In summary, this job worked out the way that we wish all contractor jobs would: timely response, fair prices and good clean work.

I have no hesitation in recommending this company for any roofing job.

10 stars.

Approximate cost of services:
$6,500.00
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Company Response

Wow....I can't really say anything else but thanks for the detailed review it sums up all that we do and what as a company we strive to give all our customers.....great service at a decent price!

James in North York
James in North York
1 review Toronto, ON
10/10

Roof

After some back and forth details about timing. colors and neighbiours they completed the task in a great. timely, professional and safe fashion. If you need a company to not only do a great job and maintain a safe work atmosphere call Imperial Roofings.

Approximate cost of services:
$2,198.00
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Gordon in North York in Toronto
Gordon in North York in Toronto
1 review Toronto, ON
10/10

Roofing

Contacted Stephan five years ago for roof repair and evaluation. He informed us we would need a new roof in three to five years... They just installed our new roof as per agreed timing and with our complete satisfaction. This is a Terrific family run Company! They promptly return calls and provided professional installation and cleanup. They provided all documentation and warranty information
I would highly reccomend Imperial Roofs.

Approximate cost of services:
$6,000.00
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Company Response

Thanks Gordon for the kind words. I love the fact that you brought up that we told you the roof was still good few years ago because most customers are scared they are being taken advantage of. By being honest we almost always get a call back and sell that contract so thanks again and will see you next time you or your family and friends need a roof.

Michael in North York
Michael in North York
2 reviews Toronto, ON
10/10

Roof shingle replacement

I had a number of roofing companies come in to provide a quote for our shingle replacement on our residential house. Their cost was the lowest of everyone. But.. I don't always choose a company based on the lowest price. I need to have confidence and trust that they will complete the job to a high quality and standard. I felt that this company ranked the highest amongst the others I reviewed. I have more work to be done in the future and will certainly have them back. I was happy that they also left the place tidy when they finished too.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the response and the kind words. We are not always the least expensive but we try to be reasonable in our pricing while still providing the best roofing system that's required for each home.

Frank in Woodbridge
Frank in Woodbridge
1 review Vaughan, ON
10/10

Reshingle roof

They did a great job,they were recommended by a coworker and did not disappoint,done everything they promised and went out of their way to make sure that we received the shingles that we wanted....will definetly recommend to friends and family.....

Approximate cost of services:
$6,000.00
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Company Response

Thanks Frank we appreciate your time in posting this review. We hope to serve your friends and family in the future

Patricia in North York
Patricia in North York
1 review Toronto, ON
8/10

roofing shingles

They did a good job and their price was competitive. They also put a tarp over our roof at no extra charge since they had a six to eight week backlog. They scraped some of the paint off of my new eaves troughing near where they put their dumpster. I brought this to Stephan's attention via email but received no response back.
They also put a dent in the eaves trough in one spot where they leaned the ladder.

They also offered a "deal" of half price HST if paying cash. We did not accept this deal and paid by cheque. Why would they do that?

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Patricia, thanks for mentioning that I put a tarp on your leaky roof while you're on vacation at no charge so you wouldn't get any further damages inside your home. I don't recall getting an email from you in regards to this matter it may have gone to junk mail and we may have never gotten it please give us a call or re-email me and we can possibly rectify the problem. We are offering the half payment of the HST on a cash payment this year to compete against the cash only contractors who will not give you a receipt and warranty on their work. This not how we operate all our work comes with full receipts and warranties so I don't see what your issue is with our promotion. ,

LBlanden in Bolton
LBlanden in Bolton
2 reviews Caledon, ON
10/10

Roof installation

These guys are great! I called for a quote and it was completed quickly and thoroughly. Their pricing was competitive and service was excellent. They started and finished the job on time and even cleaned up afterward. I will definitely recommend this company to others!

Approximate cost of services:
$6,000.00
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Company Response

We would love to think we are the cleanest roofers in town!!
Thanks for taking the time in writing this review we appreciate all that our customers do for us as well.

Sherry in North York
Sherry in North York
1 review Mississauga, ON
10/10

New Roof System

This company was highly professional, respectful and consistently true to their word right from the prompt quote to transfer of payment.
I would highly recommend this company. It is obvious that customer service and high quality of work is their greatest priority.
Special thanks to Stephan.
Regards, Sherry

Approximate cost of services:
$5,500.00
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Company Response

Thank you Sherry for the kind words we do try very hard to maintain excellent customer service and have as many people as happy as possible with our quality in workmanship.

Linda D.
Linda D.
2 reviews Mississauga, ON
10/10

Roofing

I called and asked for a quote. They were so prompt in sending someone to do the quote. Every time I called, someone was always there to answer or else responded within the day. They were punctual and always professional. Completed the work in a timely fashion and great clean-up as well. I only wish that all contractors I have dealt with in the past were as good as this one.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you very much. I'm a consumer as well and it's very frustrating to see the level of customer care that is out there in the construction industry. We always strive to give you the best experience we can provide. As our slogan says "our reputation is your satisfaction "

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Roofs

Imperial Roofs were awarded the Vaughan Citizen Readers Choice Award in 2011

In 1968 our founder started Cel Marchildon Roofing, which has grown into the company we have today. Through commitment to excellence in our workmanship and materials we have built our reputation of TOTAL CUSTOMER SATISFACTION by providing our customers with the BEST ROOFING SYSTEM that will accommodate their needs and budget. We will provide you, our valued customer, with a detailed assessment that will outline the specific requirements for your home.

Our expert staff is committed to providing you with the BEST ROOFING EXPERIENCE available in the GTA. All workers are covered by WORKERS COMPENSATION. Our company is fully LICENSED AND INSURED to provide you with a WORRY FREE ROOFING EXPERIENCE. We DO NOT USE ROOFING SUB-CONTRACTORS. All work is performed by our expert employees.

This may or may not be your first time purchasing a new roof, however we would like to outline some of the key factors in our operating process:

Provide a copy of our Insurance Certificate
Provide a copy of Workplace Insurance Safety Board Certificate upon request
Provide a copy of our Operating License
Protect your home and surrounding area from falling debris
Tear off all old shingles to the roof deck
Inspect the wood deck for rotting and warping areas
Install eave protection to all insulated eaves
Install name brand shingles with your choice 25 years to limited lifetime guarantee
Install proper ventilation to the roof (1sq ft for every 300 sq ft of attic floor area)
Install new metal flashing where needed or refurbish to “new” standards
Install closed valleys with aluminum underneath to ensure maximum protection
Full property clean up using magnetic sweeps and trailers to ensure no driveway damage
All employees are Fall Safety accredited and Crew Chief First Aid and CPR trained

Services We Provide:
*Asphalt Shingle Replacement
*Gutters, Soffit & Fascia
*Siding - Vinyl, Aluminum
*Leaf Screen for Eavestroughs
*Rooftop Snow & Ice Dam Removal
*Roof Repairs
*Roof Evaluations
*Cedar Shakes
*Slate Roofs
*Insurance Claims
*Flat Roofs
*Ventilation Upgrades

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
SERVICES
Residential Re-Roofing and aluminum services gutters soffit, fascia and siding.
BRANDS
IKO, CertainTeed,Owens Corning,GAF,BP,Gentek,Royal Aluminum,Alu-rex
SPECIALITIES
Residential re-roofing specialist. Residential aluminum services. Gutters,soffit,facia, and siding.
WEBSITE
https://www.imperialroofs.com
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Cash or Cheque Credit Card
LICENSES
Toronto #T85-3592020, Mississauga #2010 007966
MEMBERSHIPS
BBB, HomeStars, Owens Corning certified,IKO Certified Installer, Velux Skylights Certified Installer
LIABILITY INSURANCE
Yes
DIPLOMAS
IKO Shield PRO Plus, Building Products of Canada Corp, Lomanco - Concepts and Design of Attic Ventil
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years workmanship & manufacturers warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.