Monarch Kitchen Bath & Home

We recently had Monarch Kitchen and Bath do a complete down to the studs renovation in our 44-year- old galley kitchen.
In January 2020 we had visited Monarch as well as 4 other places. As we had just walked in off the street, we didnt really know what to expect. However, one of the designers, Chantal, spent 45 minutes with us despite not having any commitment on our part yet. We knew they were the ones we wanted to work with. None of the other places we visited had employees that showed as much interest or enthusiasm as Chantal.
COVID interrupted our plans, and we had to put off doing anything until the summer of 2023 when our 22-year-old oven let us know that we couldnt depend on it much longer.
We reached back out to Chantal and she guided us through the designing and decision-making phases professionally, competently and enthusiastically. We took our time and never felt pressured or rushed.
Chantal just seemed to know how we thought, and after several design and planning sessions we were on our way to having the kitchen we wanted.
From start to finish, Neil (the owner and project manager) had his crew of people work diligently to make it all happen.
We received a schedule of events and projected dates, and as each event took place, a revised schedule was made available to us.
The dedication and attention to detail every step of the way had us grinning from ear to ear each day.
Any concerns or inquiries we had were promptly addressed by e-mail or phone call.
Thank you to Neil, Chantal, Susanne, Scott, Dave and the professional tradespeople for doing a great job.
We highly recommend Monarch and if we ever need any more renovations done (maybe a bathroom), we will look no further than Monarch Kitchen and Bath.
Valerie and Bob

After having a large main floor/kitchen remodel with walls taken out & kitchen relocated, we would highly recommend Monarch Kitchen, Bath & Home. All contractors used by Monarch are first class & do a fantastic job. Working with their designer Chantal, she created a beautiful kitchen, while keeping within our budget. Neil, the owner, was on the job site for daily check-ins & was always available by phone.
Overall a great experience, as stress-free as possible, would highly recommend & would use their company in the future.
Thanks Monarch for such a great job.
Linda & Nick in Pickering, ON

We found Monarch on Homestars and they lived up to the great reviews. They exceeded our expectations in every way. They happily accommodated us at every opportunity and our kitchen looks amazing. Communication and customer service were top priorities. We want to say a big thank you to our designer Sarah who was a pleasure to work with and brought our vision to life. Scott kept things on track and made sure our project was completed before we went on vacation. Ryan was a pleasure to work with and came every day to put it all together seamlessly with incredible attention to detail. The quality of workmanship and materials was outstanding. Lastly, thanks to Neil for putting together such a great team of people and always being available. We are very happy with the end result of a more beautiful and functional kitchen, and of the process that made it happen. If you are looking for a kitchen reno Monarch is your place to go.

Monarch Kitchens and Bath recently completed a main floor renovation at our 2 story home in Ajax The renovation included taking down a wall between kitchen and dining room and extending the kitchen. Renovation also included reconfiguring the laundry room, bathroom and fireplace re-do and all the trim and doors. The results are spectacular.
We started working with their designer in 2019 and went through many iterations of plans. She was incredibly patient with us as we went back and forth. In the end she created the perfect layout and plan.
Each trades person, who Monarch brought in to complete the work, was professional and a pleasure to deal with. The main tradesperson, who was here everyday is a fantastic and skilled person. We cannot thank him enough.
We had a fantastic experience with Monarch and would recommend Neil and his team to anyone.

Our kitchen renovation by Monarch is amazing - not just beautiful, but extremely functional (i.e. counter space, appliance placement, sink placement, cabinet type and placement, etc.). The materials and workmanship are top notch, and perhaps even more impressive is the support we continue to get from Monarch even years after the renovation (e.g. replacement parts on warranty).

If you are looking to have a custom, high-quality renovation, please consider the Monarch team. From beautiful and practical design to the finished product, the whole process was great, and everything was completed on time and within the specified budget. Every member of the team was fantastic to deal with. We love cooking in our new custom kitchen every day!

I LOVE my kitchen!

When I decided to replace my old kitchen with the kitchen of my dreams I did what everyone else does contact several companies to get quotes and ideas. In the end, my decision to go with Monarch Kitchen and Bath was a no brainer.

Working with Chantal, the designer I worked with during the design process was amazing personable, got to know me and my family, our needs, our budget and flex, etc.

She understood my vision and most importantly, my budget and always worked within it.

She was honest, amazing to work with and always answered my questions and worked around my crazy work schedule.

Monarch Kitchen and Bath was the right decision for me because I didnt have to worry about anything from start to finish. They handled it all from design, to help with appliances and accessories, managing electrical work all of it! I just had to sit back and watch the kitchen of my dreams get built. Thank you Chantal, Neil, Susanne and Scott for making me fall deeper in love with my home!

Sarah, Neil, Scott and their teams of professionals are just that, professionals. They take great pride in their work and it is definitely reflected in the finished product! Communication was top-notch, prompt, clear and concise. All work was discussed and described in detail before commencement and all changes were explained fully and completely.
The contractors were fastidious and took great care in the work they did.
We highly recommend Monarch Kitchen Bath and Home!

Apart from a couple of glitches with ordering, the project was well co-ordinated and, overall, I am happy with the final result. I found Monarch employees and contractors a pleasure to work with during the renovation.

In preparing to do this project, I was looking for companies that specialized in bathrooms. It was important to me that they be able to design and execute a quality build. After meeting Chantal at Monarch, I knew that I had found the right place. Apart from covering all of the very important legal responsibilities they undertake to ensure a safe project, Chantal was incredibly patient with me. She asked many questions about lifestyle, needs and wants to be sure her design didn't just look nice, but that it was a space we could use and enjoy. She was available, engaged and interested throughout the process and wasn't satisfied until I was. Throughout the design process, she introduced me to many of the other team members who would be managing the project so I was familiar with them before the work began. I was also thrilled to see the level of collaboration amongst their design team. While you work with one designer, the others on the design team offer thoughts and alternatives based on their own experience. As a customer, I met several designers in passing and the designers have team meetings to talk about everyone's designs for information sharing.
What also impressed me was Monarch's level of communication and responsiveness. This was not a small reno and it was done entirely during COVID, so there were delays and the occasional concern to be addressed (which is to be expected with any big renovation project). I was kept up to date at all times and any question or concern was met with prompt attention. I was always made to feel as though I was their only customer and that they wanted to make sure I was happy at all times.
The team of skilled professionals that worked on the project were fantastic. We were happy to have them in our home and they were very pleasant and respectful. Moreover, they did great work.
I will admit, the cost was higher than my original budget, partly due to the discrepancy between my expectations and reality but partly because I do believe you pay for service and quality, on which Monarch more than delivers. You pay for what you get and we are thrilled both with the finished bathroom and with the entire experience along the way. Thank you to the team at Monarch Kitchen and Bathrooms!