Monarch Kitchen Bath & Home

Kitchen & Bathroom - Cabinets & Design
6-1020 Brock Road Pickering ON L1W
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Reviews for Monarch Kitchen Bath & Home

Average customer rating:
9.3 10 (74 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen Renovation

From my first meeting with the Monarch designer, Marion, I was impressed with the care and professionalism of the approach . She actively listened to my wishes and questions, provided answers where possible, and incorporated them into the final design options. The same professionalism and skill characterized the work done by the rest of the team throughout the project. I noticed particularly the high level of team communication and cooperation from the president on down, which was reassuring and made the process of renovation much more relaxing (and interesting) than it might have been. I am totally delighted with my beautifully designed, finely executed, and practical kitchen!

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Company Response

It was our pleasure to work with you to bring your dream kitchen to reality. From all of the Monarch Team, thank you for your review and we wish you years of enjoyment in your beautiful new kitchen.

Reid
Reid
2 reviews Whitchurch Stouffville, ON
10/10

Kitchen & Powder Room Updates

Monarch Kitchen, Bath & Home had originally some 25 years ago done a full kitchen redesign and installation including cabinets, counters, plumbing, wiring and lighting as well as our Master Bedroom on suite including cabinets custom shower stall full plumbing, lighting, shower located steamer unit and heated flooring. We were so pleased with that work that when we came to wanting our kitchen updated this past spring of 2019 we again choose the Monarch Kitchen's Team to do our not so trivial updates. The work they took on was to first remove the existing cabinetry and existing ceramic flooring - install new updated vinyl flooring, update the plumbing and reinstall the previous cabinetry along with our new built-in dishwasher and Microware/Convection oven. To complete the picture Monarch supplied and installed new quartz counters and suppled and installed our new undermount stainless sink and modern new kitchen combo faucets. To complete the work effort a number of different trades personnel were involved. In every case their workmanship was top notch, respectful of our home, highly skilled in their crafts and maintained to every extent possible minimal dust which was no mean feat in itself. What impressed me as well as how well Monarch were willing to schedule their own work with two other trades which we were also using at the same time. To explain, we wanted to update our kitchen lighting and had chosen to refinish our pre-existing cabinets rather than totally replace the older/dated from a color perspective but otherwise beautiful oak cabinetry. Two family friends one a painter by trade and the other a licensed electrician offered to do the electrical and cabinet refinishing work and Monarch readily understood this and were happy to work with these trades to complete our new look beautiful kitchen. We are extremely happy with our finished result and friends who visit our home have nothing but praise over our new look kitchen. Hat's off to Neil and his team.

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Company Response

Reid & Heather, we believe that no matter what size a project is, all of us on the Monarch Team want our clients to be totally happy with the finished project. It is a testament to the quality of the cabinetry that we installed 25 years ago, that they have stood the test of time & everyday life. It was our pleasure to assist you with your updated kitchen ‘makeover’ – it’s such a fresh new look. Enjoy!

Brandy T in Richmond Hill
Brandy T in Richmond Hill
4 reviews Richmond Hill, ON
10/10

Kitchen Renovation

It was a pleasure working with the Monarch team. It was hands on service from the very beginning. The process was supported by a wonderful team who are all very customer-oriented. This job included the removal of a supporting wall between the kitchen and dining room. Neil and his team were diligent about communicating every step of the way. The on-site work completed by Randy was outstanding. His work was meticulous and went above our expectations. The worksite was maintained and as clean as could be throughout. I am pleased to offer my recommendation of Monarch Kitchen Bath & Home for anyone considering a renovation.

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Company Response

Thank you so much for your kind words Brandy. It was a pleasure working with you as well. We appreciate the trust and confidence you placed in our company and wish you and your family many years of happiness with your new space.
Your Monarch Team

DempsterReno in Pickering
DempsterReno in Pickering
0 reviews Pickering, ON
10/10

kitchen reno followed by laundry room reno

The kitchen reno done by Monarch was perfect, from design, execution to completion all was done to an exceptional standard.
When it came time for a laundry room reno of course I called Monarch and once again they did not disappoint.
All staff were competent and skilled at their tasks. Each greeted the day in an enthusiastic manner and once again gave me an amazing space.

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Company Response

We wanted to thank you once again for the confidence & trust you have placed in Monarch Kitchen Bath & Home. Your satisfaction is our number one priority. Our team is always here for you.

Private User
Private User
Private User reviews Pickering, ON
10/10

Kitchen Renovation

We selected Monarh after doing a lot of research about home renos and hearing many horror stories. From the first contact with Monarch to the completion of the project it has been a pleasure working with the team. Shelley one of their designers helped us come up with our dream kitchen, Scott and Randy worked hard to build it all and Neil the owner stayed in touch with us on a regular basis throughout the project. We had a lot of issues with our house from renos done prior to us moving in, but Neil kept us updated and advised on best ways to deal with the issues. The project came in over budget and was delayed, but at no fault of Monarch. It was unfortunately the issues that were with the house. Monarch did their best and work with is closely thought the project, and I am glad they were transparent and open with us all along. I would recommend them.

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Company Response

Thank you so much for this review, your continued trust and confidence and your kind words to our Monarch team. At Monarch, we strive to not only satisfy our clients expectations, but to exceed them. To that end, it is a true testament when our clients refer their family & friends to us. We appreciate the referral you sent to us and they have decide to proceed. From all of us at Monarch, it was our pleasure working with you to realize your dream.

Rob in London
Rob in London
1 review Oshawa, ON
9/10

Custom Kitchen and Main Floor Renovation

We initially started researching & planning for a large-scale Kitchen renovation over a year ago and met with a handful of companies to discuss ideas and learn more about them in an effort to identify the right Partner for the job. At some point in the early stages of the process, we were referred to Monarch and right from the very first meeting with Chantal, our eventual Designer, we could tell they were different. In a good way! Chantal encouraged us to think deeply about both function & aesthetic in each of our preliminary meetings and it was ultimately her outgoing personality, comforting demeanour, industry experience and GREAT ideas that set the hook. From the outset; Chantal was very patient with all of our questions regarding design, materials and overall project-scope so by the time it came for the hands-on work to begin, we were very confident that her style & recommendations were aligned with our vision. In fact; armed with confidence in our selection of Monarch and good vibes from all of the Monarch team members whom we met in the design phase, we expanded the scope of the project to cover the entire main floor of our home. Soon thereafter; walls started coming down. Literally. :) It was complex, involving numerous trades, and Monarch handled it all: demo, clean-up, beams, electrical, plumbing, flooring, cabinetry, countertops, backsplash, drywall, trim, paint… you name it. Of course; there were bumps along the way… some unforeseen… a few that could have been prevented… but Monarch owned-it and did their best to identify & deliver effective resolutions in a timely manner. The resulting transformation of our main floor is special and exceeds our expectations. Our Kitchen is now the centerpiece of our home and our new Family hub. We are very impressed with the quality of the end product(s) and the craftsmanship. Equally impressive is the Team that Neil & Sharon have assembled. All of the Monarch crew that were onsite at various stages of the project were personable & professional. Across the board, they were always willing & able to answer our questions, were attentive to our requests and treated our home like their own. There are so many people that contributed to our new space and we can’t thank them all enough. Would I do it again? Not any time soon! But when our next suitable renovation comes-up Monarch will assuredly be our first and only call. We are delighted with the end result and would not hesitate to recommend Monarch to friends & family considering a similar renovation.

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Company Response

Hi Rob thank you for the review. In any renovation project there are so many components involved and the renovation process can be very unnerving for our clients. Whenever unforeseen circumstances arise, and they often do, we work diligently to resolve the issues and bring the matter to a successful resolution. We want our clients to be totally comfortable with the process – from project conception to completion. Effective communications and clarity with our clients is of paramount importance and we all strive to not only meet your expectations, but to exceed them. Thank you for the trust and confidence you have placed in us and we are always here for you. From all of us at Monarch, we wish you both and your family many happy years of enjoyment in your new space.

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen Renovation and Vanity Renovation

I am very happy with every aspect of my interactions with Monarch from sales through to the completion of the project. Based upon their excellent workmanship, following through, and ensuring everything is done to your satisfaction; I would highly recommend this company, and use them again.

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Company Response

Thank you so much for your comments and support. We hope you enjoy your new space for years to come, your Monarch team.

Private User
Private User
Private User reviews Pickering, ON
6/10

Kitchen and Bath Renovation

Great products 1 faulty installation and timeliness (communications of) good have been better. Cleanup folks were timely and very good both at what they do and socially. Installers and reno folks were good. Unfortunately, 4 months for completion of project has held up resulting projects like touch up painting, grout work and picture hanging.

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Company Response

Thank you for sharing your experience with our team. We’ll continue to make changes with informative feedback like yours and always strive for customer satisfaction. Thank you again.

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen

Found show room and designer staff great.
Communication with project manager went well
Materials and work what we wanted.
A couple of small mixups - regarding dishwasher installation and 1 cabinet door did not match design but actually found it more convenient.

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Company Response

Our apologies for this late reply to your review. Thank you for your support, comments and your business. Even with mix-ups during projects like yours, Monarch always strives for complete customer satisfaction. We hope you enjoy your new space for years to come, your Monarch team.

Bathroom with Personality in Pickering
Bathroom with Personality in Pickering
0 reviews Pickering, ON
10/10

Bathroom renovation

This is the 2nd time we have had Monarch do a renovation. The first was a kitchen, laundry room & powder room. We are still enjoying the result of that renovation.
We have only one full bathroom in our home. We wanted to update & replace the bathtub with a shower with seat.
Monarch understood our situation with respect to no other shower so imposing on friends, going to the gym etc. & setup our renovation with that in mind.
It was done most efficiently with the contractors & Monarch personnel. Fortunately we had no major surprises so the job was done with little impact to ourselves. We were very impressed with all the personnel & how they supported each other, their communication skills, interpersonal skills, willing & able to share what they were doing/details or even ideas.
Our bathroom looks beautiful, functional, more storage and we are very pleased!

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Company Response

We were happy to work with you the first time, and thrilled to work with you again. Thank you for choosing the Monarch team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Monarch Kitchen Bath & Home

Monarch Kitchen Bath & Home's philosophy is straightforward - we are committed to your complete satisfaction. Our team of dedicated professionals work together to serve you. We use cutting-edge technology, we keep in tune with local and international market trends and align ourselves with business partners who are also dedicated to your satisfaction.

CATEGORIES
Kitchen & Bathroom - Cabinets & Design, Kitchen Planning & Renovation, and Bathroom Renovation
PRODUCTS
Kitchen and Bathroom renovations- Kitchen Cabinets, Bathroom Vanities, Design Services,
SERVICES
Monarch Kitchen Bath & Home offers full design and renovation services for your home. We cover projects of all sizes from a counter top replacement to full kitchen and bathroom renovations.
BRANDS
Cuisine Laurier, Urban Effects Cabinetry, Miralis Kitchens
STYLES
We have designers on staff to help you find your perfect style.
SPECIALITIES
Creative designs, Insured and bonded trades, complete project management.
WEBSITE
http://www.mkbi.com
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
8
RETURN POLICY
N/A
PAYMENT METHOD
Cheque Visa Mastercard
LICENSES
Metro License
MEMBERSHIPS
(CGBC) (NKBA) (APBOT) (BBB) (CFIB)
LIABILITY INSURANCE
Yes
DIPLOMAS
(DSPC) (BKDC) (AKDC) (BBDC) (ABDC)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
15000.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty 5 Years-Lifetime./ Monarch Warranty 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.