HomeStars  >  Countertops in King City  >  Diamond Perfected Stone
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95%

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Reviews for Diamond Perfected Stone

Average customer rating:
9.7 10 (58 reviews)

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RS in Ottawa
RS in Ottawa
1 review Toronto, ON
10/10

Kitchen and Bathroom Counters

Diamond Perfected Stone was absolutely top notch. A friend recommended DPS. We also spoke to numerous potential fabricators, including ones that were recommended by my sister, our contractor and our designer, respectively. We had no doubt that DPS was the best choice. Price wise, they were extremely competitive. Service wise, they were AAA. We spent an insane amount of time picking out our stone, and for various reasons had to keep making changes. Joe was extraordinarily patient. He also was a font of helpful knowledge and advice.

The team Joe sent to do the installation were also terrific. It was an all-day job and they were incredibly conscientious and professional. We were thrilled with the result.

If we are ever in need of a fabricator down the road, we would pick DPS again in a second!

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Company Response

Thank you !

KRS in Newmarket
KRS in Newmarket
1 review Newmarket, ON
10/10

Quartz Countertop

Excellent local service, DPS was a pleasure to deal with. They were very professional, courteous and trustworthy. The workmanship is perfect!

It's difficult to find a company that goes above and beyond and has excellent customer service from start to finish. Thank you for the great experience!

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Company Response

Our objective is to provide a stress free experience, deliver a high quality product and all for a reasonable price! Mission accomplished! Thank you for the review !!

Brenda in King City
Brenda in King City
1 review King City, ON
10/10

countertops and backsplash

Gave us prompt courteous service, with excellent workmanship.
Kitchen was left clean and the counter tops are beautiful. We would recommend this company to our friends and family members.
Steve and Brenda

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Company Response

Thank you for the review Steve and Brenda ! The majority of our business is repeat. We know we did a great job when our clients send their kids, parents and even grand parents to DPS Countertops!

Effect Electric Ltd.
Effect Electric Ltd.
2 reviews , ON
10/10

Basement shower

DPS was amazing .... I called other companies to get estimates and they just didn't give me the same attention DPS did.... They gave me plenty of options and prices . They're very polite and patient with my questions and finally when we made a decision, they came on time and cleaned up . Very happy with them and cant wait to use them again for my basement kitchen renovation ?

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Company Response

Thank you !!

amanda in North York
amanda in North York
1 review Toronto, ON
10/10

Countertop Install

As with most home renovation projects, you often meet with many companies for estimates and ideas. We did exactly this and were not impressed with the service or creativity several companies brought forth. This was the case until we contacted DPS and Joe. From initial conversations, we knew they were the right choice.
When measurements were taken, the technology was state of the art. DPS was the only company who came with such technology. Joe made suggestions that added value to our home and we never once felt like suggestions were being made just for sales sake.
Our time and job were prioritized and we felt like our business was valued. Questions and concerns (and add ons) were responded to immediately with prompt, professional and very helpful answers.
Our counters were ready and installed exactly as promised. Installers arrived on time and were very careful in our home. They were professional. They worked well together and each person knew what they had to do. True teamwork. They worked efficiently and left without any mess.
Our kitchen is more beautiful than we expected and we are so happy we made the decision to go with DPS. We’ve already made the recommendation to friends and family to use them and we’ll certainly continue to without reservation! Thanks again!

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Company Response

Thank you !

Private User
Private User
1 review Georgina, ON
0/10

Nothing Perfect About This

I tell everyone I can: stay away from this company. They made 4 major mistakes (photos to prove it) in my kitchen and then kept the remaining slab for my countertop citing that they needed to recoup costs from a job they had done with another client (see email below). How is that legal?!

They make a habit of not signing contracts. Should have known better.

I've also spoken to two other clients who have had done work by them - each time its the same story: mistakes.

With so many countertop guys in the business, why bother with sub-par work and fraudulent activity? After all - you're inviting them into your home! Take my advice: stay away while you can.

0 of 1 people found this review helpful.
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Company Response

With 10 years of being in business (under the same name and same location) , a 9+ star rating on Homestars and thousands of projects under our belt we are certain that our clients and future clients are able to read past a "fabricated" review. We strive to be as fair and as honest as possible. We believe this is why we have been in business for so long and will keep us around to service all our future clientele.

It is unfortunate and suspicious that this "reviewer" asked to remain "anonymous". We would have surely done whatever it takes to resolve all issues prior to having a client make such a bold accusation. As mentioned in their "statement": "we are aware of 2 other clients that had work done by DPS" . Surely if their friends or family were unhappy with the finished product the "reviewer" wouldn't have moved forward with DPS....

As listed on all of our paperwork , a 50% deposit is required to confirm the project and 50% balance due once the installation is complete. If our client is not happy with the installation we do not ask for payment until they are COMPLETELY SATISFIED!

Char Byham in King City
Char Byham in King City
1 review King City, ON
10/10

Kitchen counters

I wish I could rate DPS even higher! Such a great experience working with them!

From my first conversation with Joe, I recognized that DPS was different from the other companies I had contacted for our kitchen counter job. I felt like my business was important to him and that no question was too small to ask. Joe was very knowledgeable, and made recommendations that resulted in a great savings to us. We both felt that Joe really cared about helping us make the best decision and wasn't just trying to make a sale.

Our counters were fabricated and ready for installation ahead of schedule! I was very impressed with the installers as well. They were efficient, hard working and left no mess behind.

Our kitchen counters turned out beautiful and even better than we had expected, the work on the metered edge is impeccable and we couldn't be happier with Joe and DPS. I will be recommending DPS to all of my friends and family without hesitation.

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Company Response

Thank you so much for taking the time to write this review and share your experience. Our objective is to deliver above our clients expectations and after reading your review , it's safe to say we did just that ! Using state of the art lasers for measuring, CNC cutters for fabrication and understanding our clients needs from the start allows us to do just that . Again thank you for the business !

Michelle Henderson in King City
Michelle Henderson in King City
1 review King City, ON
10/10

Kitchen Reno

From the very beginning Joe was incredible. The selection is very hard sometimes with so many choices and the cost involved but Joe was very patient, knowledgeable, and helpful. Then came the install....which was incredible. The installers were very kind and friendly but most of all meticulous and respectful of my home. I would not hesitate for a second to recommend DPS which as a matter of fact I already have. Thank you to everyone at DPS for making my dream kitchen a reality!!!

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Company Response

Michelle , thank you for writing such a rave review ! Not surprising since DPS Countertops try's to make every clients experience an enjoyable one . Yes , we have a huge selection in our showroom and we have been doing this a long time so we can defiantly help in pointing our clients in the right direction when it comes to color and materials! Thank you for the business , it was our pleasure !!

Happy Customer
Happy Customer
2 reviews King City, ON
10/10

Kitchen reno

Stop looking - you have now found the best company to do your countertops. I am somewhat of a perfectionist and by fluke saw a lawn sign with DPS contact and took a chance. From the first phone call to the final instal JOe and his team exceeded my expectations. Excellent customer service quality and truly professional.

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Company Response

Bernadette , thank you for being so kind and hospitable to all of our staff ! My installers couldn't stop telling me how nice you were at the installation ! Thank you for the business !

Mohammadreza in Toronto
Mohammadreza in Toronto
1 review Toronto, ON
10/10

Kitchen Renovation

They really helped us in every step from choosing the right material to laying out the countertop on the slab.

Their crew also did a fantastic job in rectifying any previous defects from last installation so that everything looked perfect.

Perfect craftsmanship and perfect crew. Looking forward to working with you again!

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Company Response

Mohammad, thank you for taking the time to write this review ! It is very much appreciated ! Also , thank you for referring your parents to us ! We love knowing you enjoyed your experience with DPS Countertops so much you trusted us to take care of your parents project as well !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Diamond Perfected Stone

Fabricators and installers of Quartz, Granite and Marble. Specializing in kitchen countertops, bathroom vanity countertops, fireplace surrounds, commercial reception areas and feature walls. DPS uses the most modern and up to date technology from digital laser templating to CNC Machine Cutting! Visit our showroom to view over 300 samples of stone options for your kitchen or bath remodel. HomeStars 2017 winners!

CATEGORIES
Countertops
PRODUCTS
Quartz Caesarstone Silestone Granite Marble Sinks and Faucets Shower Jambs
SERVICES
Digital Measurements CNC Fabrication Countertop Installation Stone Sealing Chip Repair Flooring Installation Backsplash Installation Renovations
BRANDS
Caesarstone LG Quartz Silestone Hanstone TCE Quartz Bristol Sinks & Faucets
WEBSITE
http://www.dpscountertops.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cheque, Debit, Etransfer , Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime
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