Maytag Metro Service

My dishwasher's drain hose needed to be replaced. Maytag Metro Service's quote for the service was reasonably priced and the technician was able to come within a few days. Thomas messaged the night before to confirm arrival time and arrived promptly. As he was completing the replacement, he advised the drain hose should be looped at the bottom where the drain hose comes through the cabinet and not from the top. There was a hole already in the bottom of the cabinet from the other hose and charged an additional $50 to make the bottom hole a bit bigger. I could have done this task on my own if I was advised prior to the work being done.