The Deck Store

Decks
454 South Service Rd West Oakville ON L6K 2H4
Write a Review
Write a Review
Website
HomeStars  >  Decks in Vaughan  >  The Deck Store
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for The Deck Store

Average customer rating:
8.4 10 (34 reviews)

Sort by

Private User
Private User
Private User reviews Lowbanks, ON
10/10

Awesome Deck

  The Deck Store
905-337-7707
454 South Service Rd West
Oakville
ON
L6K 2H4
CANADA

Working with The Deck Store has been a great experience. Robert was able to take our needs and wants and design what we wanted better than we could imagine. Jason and Cole were excellent builders and they were very good at listening and addressing any questions or concerns that we had. The attention to details is outstanding! We are very satisfied with your new outdoor living space. It looks fantastic! Our biggest concern was not having any shade and finding a product that would hold up to the winds of Lake Erie. The Arcadia with the louvered slats is the product to get. We love the option of having a large shaded area to enjoy!!!!

Was this review helpful? Yes No
Jill Wood from Oakville
Jill Wood from Oakville
4 reviews Oakville, ON
10/10

Back Yard Deck Replacement

Outstanding and creative design using angles and modern materials, art panels to build a large, multi tiered outdoor living space where an original builders deck use to be. We are thrilled with the outcome and could not have designed or installed anything near the quality and craftsmanship that Robert and his team at the Deck Store managed for us.

Was this review helpful? Yes No
Company Response

Thank you for believing in us to take on your project. It was an absolute pleasure working with you and wish you many years of enjoyment.

Sincerely,
Robert Hodichak
Senior Designer

Mark Schiller in Caledon
Mark Schiller in Caledon
3 reviews Caledon, ON
9/10

Design and deck

We had gone through several other designs without any luck until we found the Deck Store and Paul Lafranc design. Exceptional design for a challenging slope done by Josh Fletcher and excellent build by Jason and Cole. Great results and on time

Was this review helpful? Yes No
Ken in Toronto
Ken in Toronto
1 review Oakville, ON
9/10

Deck replacement

I just walked in to the Deck Store and was instantly greeted by Soobia Jamal. Her desire to help with my project was front and centre. Over the next while Soobia, using 3D drawings and her imagination drew up a suitable design. She helped me choose the specific material from the many options on display. She was always ready and quick to incorporate small changes. Soobia's energy and enthusiasm ensured that the project moved right along. After only two weeks the crew arrived to demolish the old deck and the next day the contractor arrived to start the new deck which he and his assistant finished in about only a few days. The work was of high quality and the design met my complete satisfaction. Throughout the whole process Soobia was always available, including weekends, to assist and move the project along.

Was this review helpful? Yes No
Private User
Private User
Private User reviews Mississauga, ON
10/10

Deck

We had a deck built in 2010 by the Deck Store and have been extremely pleased with the quality ever since. Over time, a few boards have shifted so we contacted Stan at the Deck Store in Oakville. He exceeded our expectations and quickly responded to our request for assistance to have the small repairs completed. Bill came over and did an outstanding job of repairing the boards and also kindly did some additional adjustments to enhance it even more.

I highly recommend the Deck Store and will definitely use their services again in the future if required.

Thanks to both Stan and Bill for your professionalism and assistance!

Was this review helpful? Yes No
Deck Store is Terrible  in Saint Catharines
Deck Store is Terrible in Saint Catharines
1 review Saint Catharines, ON
2/10

Great Showroom - Terrible Service

They may have one of the nicest showrooms but the customer service is absolutely terrible - I was told so many stories an non-truths about my order status, missing parts, wrong parts you name it - never a straight story.

And they want 100% of your money upfront before they will even start to tell you they've ordered it.

Great place to look at all the various products but go somewhere else to buy it!!

Was this review helpful? Yes No
Private User
Private User
Private User reviews Newmarket, ON
4/10

New Deck

We were excited for our new deck, composite, glass rails, canopy, lights and waterproofed below. Job to start in 3 weeks and be finished in 3-4 weeks. 4 months later and couting we are still waiting for the deck to be finished. I had to ask several times for them to clean up after they worked. Metal shavings and saw dust were routine and I finally gave up and just used my shop vac after they left. The deck will be awesome once finished, provided they fix some finishing touches . The overall service was much less than I expected for the price.

Was this review helpful? Yes No
Joe from Toronto
Joe from Toronto
1 review Toronto, ON
10/10

Deck

The Deck Store is a great company to deal with. They always make sure that the job is completed right and on time. It was a pleasure dealing with them and I will refer many people to them.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Geoff Smith from Oakville
Geoff Smith from Oakville
3 reviews Oakville, ON
10/10

Deck and mechanized louvered roof

If you want a well built deck, well designed, using the best materials then The Deck Store is the place to go. This is our third deck as we move from house to house and we know when a job is well done. Visit their showroom in Oakville and you'll get an idea of what is possible when it comes to deck design.

Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Deck Store

Industry Leading Design Build Team

We are Toronto’s most professional source for custom designed and expertly installed outdoor living projects including decks, cabanas, pergolas, and screened rooms. Whatever your vision is, our expert designers will work with you to bring your dreams to reality on time and within budget. We invite you to experience the difference and understand why we are Canada’s premier deck builder – right here in Toronto. All of our decks are built to exceed building code standards with helical footings to assure that your deck remains level permanently. Plus they are backed by our unprecedented 10-year workmanship warranty.

With 8 showrooms in Ontario to help you visualize your project and our wide range of available features and products, there is nowhere else you need to go for your decking needs. We have deck frame options of galvanized steel or aluminum and dozens of railing and screen selections in aluminum, glass or composite – not to mention our amazing shade canopy systems as well as low voltage lighting! You can also find the largest selection of wood, composite, PVC, and stone decking anywhere in Ontario in our stores.

We are happy to offer a free ½ hour design consultation with one of our talented designers in a local showroom, (Oakville, Toronto, Mississauga, Oshawa, Kitchener, Stoney Creek and Ottawa) or call to arrange a low-cost site consultation right in your own home.

CATEGORIES
Decks
PRODUCTS
Decking & Outdoor Products Nine Showrooms in Ontario The Deck Store is Canada’s premier deck and outdoor living design, supply, and build company. At strategically located indoor showrooms across Ontario, our experienced professionals are dedicated to providing the best selection of decking materials along with unmatched service to our clients. The Deck Store prides itself on being the largest volume dealer of decking and outdoor building materials in the Canadian market. It is our goal to provide you with as many material and design options as possible, and our highly skilled team of product specialists, designers and craftsmen can turn any outdoor dream into a reality. Low maintenance decking brands that we offer include Wolf, Zuri, Clubhouse, TimberTech, Azek, Trex, Fiberon, Endeck and more. In wood, we offer Micro Pro Sienna Brown Treated, knotty and clear cedar, Ipe, Garapa and more. Our stone deck selections include Mbrico and StoneDeck. We also have a large selection of railings including aluminum, composite and vinyl railings as well as glass, laser cut metal and fabric screens.
SERVICES
- Consulting & Designing - Design / Build - Project Management - Material Sales
BRANDS
Tivadek, Wolf Decking, TimberTech, Trex, Azek, Endeck, Fiberon, WeatherReady, Guardeck, Kleer, Veka, Aeratis, Moisture Shield, Hercules, Resysta, Bison, Hardwoods, Cedar, Pressure Treated, Abaco, Kayu, Thermory, Diamond Essence, Stone Deck, Rubaroc, Softile, Aluminum Decking, Artificial Grass, Star Rail, CPL Rail, Ultra Rail, Deckorators, Fortress Rail, Prova System, Nuvo Iron, Dek Drain, Rain Escapes, Dry Space, Zip Up, Adjustable Patio Cover, Solana Awnings, Maax Spas, De-Kor, Aurora Experience, High Point Deck Lighting, I Lighting, TimberTech Deck Lites, Trex Lights, Azek Lights, Fortress Lights, HidFast Fasteners, Shadoe Track, Mantis Clip, Hidden Link, Cortex, Camo, Titan Post Anchor, EZ Post, Simpson Strong Tie, Starborn Screws, TrimTop Screws, Fastenmaster Screws, SigmaDek , Penofin, Messmers, Deck Max,
STYLES
Contemporary, Colonial, Traditional, Coastal
SPECIALITIES
deck expert, designer, carpenter, material expert,
WEBSITE
https://deckstore.ca/?utm_source=homestars
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
75
PAYMENT METHOD
Credit Card, check, cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.