Wraught with difficulties, complications and many tears, the ONLY good part of our move was Cargo Cabbie! From the get-go, the movers were hard-working, pleasant and professional, loading the contents of our apartment in the exact amount of time quoted during booking. If anyone else has closed on their sale and purchase on the same day, you'll know that obtaining the keys from your new place is an unpleasant waiting game. For us, this game turned torturous as a bank glitch caused us to have to wait all day for our keys, leaving Cargo Cabbie waiting outside of our locked house, with all of our belongings until approved by the lawyers to go in. The staff cancelled jobs to ensure our belongings weren't left out on the street and stayed in contact with me all day, ensuring my mind was at ease while I was trapped in my lawyer's office waiting for the keys. After a lot of waiting (and a lot of sobbing) I finally got the go-ahead and the movers were let in to complete the move while I made my way back to our new home.
At this point, I was exhausted and sad and all I wanted to do was go to sleep and I couldn't even do that as I'd have to put my bed together! Suffice it to say, I was feeling pretty sorry for myself. When I got there, the movers were so lovely and kind to me and showed me where they moved everything and surprised me by HAVING PUT MY BED TOGETHER for me to sleep on! I could have cried. It was so wonderful to see that they had the compassion to go that extra mile.
Not to mention that when they were packing up, the company supervisor spoke to me on the phone and offered a discount for all of my troubles!
Cargo Cabbie is the ONLY company I would trust for my future moves. They proved themselves to be truly the best in their field.
I need to give a special shout-out to our movers, Jack, Luke and Mike - thanks for going that extra mile! Xoxo.
Sandra in Toronto
- Company Response
Hi Sandra and Shawn,
Thank you so much for trusting us with your move, it was a pleasure to help! We know that move day can be a stressful one, especially when you're coordinating so many different parties on the same day. We strive to prevent issues before they happen, but of course some things are just out of our control. Still, we have your back! When we tell you to call us for any reason, we mean it! We are here to help. Jack, Luke, and Mike were happy to make sure that you that you had a bed to come home to and I truly hope that you both are settling into your new space. If you need anything at all in the future, let us know!
All the best from Javier and the Cargo Cabbie family!