Out Of This World Home Services

Formerly DS Plumbing
Plumbing
20 Bexley Place, Unit 110 Ottawa ON K2H 8V8
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Out Of This World Home Services
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93%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Out Of This World Home Services

Average customer rating:
9.5 10 (243 reviews)

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Alex in Nepean
Alex in Nepean
1 review Ottawa, ON
10/10

Leaking toilet

Alex came by and fixed our leaky toilet. He was very polite and extremely professional. I will definitely recommend DS plumbing. We where extremely happy. Alex is a very good asset to your team!

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Company Response

Thank you so much for your review! We are certainly grateful to have Alex on our team - and pleased to hear your service experience with him was a '10'! We'll be sure to pass along your compliments to him.

ac-dc14
ac-dc14
1 review Ottawa, ON
10/10

Disconnect and Remove all Kitchen plumbing. redirect plumbing to underfloor

Loved the fact that we
were made aware of who was coming. The above was completed effectively and competently and without fuss or mess. I do like dealing with a Company who listens to what you need and can organize and manage completion of your work

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Company Response

Thank you so much for leaving us a review - and for choosing us for your plumbing project!

trefor
trefor
1 review Ottawa, ON
10/10

Bathroom Plumbing Repair

This wasn’t a particularly tricky job but beyond my skills. These guys were amazing. Clear communication the whole way through from confirmation emails to a text when my plumber was on the way and a bio of who was coming to our home. They arrived when they said they were going to arrive, did what they said they were going to do, and mad they entire experience easy. This was exactly what we should expect from any contractor. Well done DS Plumbing.

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Carissa in Toronto
Carissa in Toronto
1 review Toronto, ON
10/10

Diagnostics in ottawa

Trevor was really great. His advice and diagnosis were helpful. He explained all the details thoroughly and made recommendations for the long term for our family bathroom. I recommend Ds plumbing!

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Company Response

Thank you so much for your recommendation Carissa! I'm glad Trevor was able to help :)

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fantastic Service

Fantastic service. Alex was very personable and explained our options. He knew exactly what was wrong and fixed the issue quickly. Even better he was pet friendly. We would highly recommend DS Plumbing.

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Company Response

So glad you had a positive experience with Alex! Thank you so much for your business :)

The Finlay Family in Nepean
The Finlay Family in Nepean
1 review Ottawa, ON
10/10

Water softener/sulfer treatment system

Trevor and Sean from DS Plumbing were amazing!! Professional and extremely friendly! Answered all my questions! Well done! I would definitely recommend DS Plumbing for any work that needs to be done in your home!

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Company Response

Thank you so much! We are so lucky to have Trevor and Sean on our team, and we're glad you were happy with their service. Thank you so much for you review, and we really appreciate that you would recommend our company!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Video scope of sewer and quote to replace drain in laundry room

This is a very professional company! Alex was ver good at explaining what needed to be done and he completed the video very quickly. He was on time and we got notifications of when he would be here. Being the landlord of 5 apartments, professionalism is very important to us and Alex delivered beyond expectations.

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Company Response

Thank you so much for taking the time share your positive experience and leave a us a review. Alex is a valued member of our team - and we'll be sure to pass your compliments on to him!

BF in Ottawa
BF in Ottawa
1 review Ottawa, ON
10/10

Consult, Install and Satisfaction

I can't express in 30 words or less how fantastic the team is at DS plumbing; Our first encounter was with the Kinetico specialist Mike Carron who was knowledgeable, personable and well informed on wells, water and their micronutrients. Once we finalized the water softening model, pricing and service plan their installers/plumbers were back within in a few business days to install, Trevor Sisson was also extremely well informed and provided us with great information and flawlessly installed our new system. The DS plumbing follow up team, Marc Chartrand was also beyond helpful, knowledgable and extremely engaging. I would 100% recommend DS plumbing for not just Kinetico/Costco work but for the upkeep of our homes plumbing requirements.

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Mary CUNNINGHAM in Nepean
Mary CUNNINGHAM in Nepean
1 review Ottawa, ON
10/10

Battery operated sump pump

Alex installed a sump pump in our basement. He and Mark helped us tremendously after a flooded basement.. Their professionalism, knowledge, explanation and polite manner in answering all our questions was noted. Excellent workers.. Would refer them absoutely. Thanks Alex and Mark.

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Company Response

I'm glad we were able to help you out - with what was no doubt a stressful situation. Thank your kind review, we'll be sure to pass your compliments onto Marc & Alex!

L in Nepean
L in Nepean
1 review Ottawa, ON
10/10

Most Enjoyable Service

Alex M. was a real gentleman. Professional, honest, great personality, courteous, well presentable, and polite. He wasted on time, thorough and cleaned up afterwards. Was a very enjoyable experience for a person that has never used an outside plumber/company. Would recommend DS Plumbing & Alex to family/friends.

On side mention, Mary (Office) was great to deal with too.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Out Of This World Home Services

*Formerly DS Plumbing*

Out of This World Home Services is a family owned company offering award winning residential plumbing and water treatment and drain cleaning services to the Ottawa and surrounding area. We look forward to offering HVAC, electrical, and other home services in the near future.

We believe in offering our clients more than just plumbing services; we deliver peace of mind. We proudly offer:
-Quality workmanship backed by our 100% satisfaction guarantee
-Technician ID’s emailed prior to arrival
-100% Satisfaction Guarantee
-2 year warranty on parts & labour
-Complimentary home plumbing check-up with each service
No job is too small- feel free to call DS Plumbing anytime!

CATEGORIES
Plumbing and Water Filtration & Purification
PRODUCTS
In addition to plumbing services, DS Plumbing is also a certified Kinetico water systems dealer. We offer complimentary in-home water testing and consultations; contact our office to book your free appointment!
SERVICES
-Drain cleaning -Faucet installation and repair -Dishwasher installation -Water softeners and other water treatment products & services -Leak locating and repair. -Toilet repairs and installation -Sinks, tubs and showers -Backwater Valves -Sink & vanity installation -Water meter installations. -Natural gas and propane installation service and repair -Bathroom renovations
BRANDS
Certified Kinetico Dealer. Can service & supply: Gerber, American Standard, Toto, Luxart, Moen Woodford, Navien, Rheem + more.
SPECIALITIES
Residential Plumbing & Water Treatment
WEBSITE
http://www.dsplumbing.ca
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
20
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, E-transfer
LICENSES
Plumbing, Wells, Backflow prevention, Gas
MEMBERSHIPS
Better Business Bureau, Ottawa Board of Trade
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year warranty on all DSP supplied parts & fixtures as well as 2 year guarantee on most labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.