Mr Swirl The Friendly Plumber

Imagine being in your newly bought home for one day and, suddenly, the ceiling in the family room has a watermarked face on it! Well, that was our experience. I called Mr. Swirl, and a crew came out immediately. The head plumber was sensitive to causing as little damage as possible & asked us if there was a warranty on the work that the other plumber had done (the previous owners had extensive renos before the sale) to cover the work as the ceiling had to be cut to get to the pipes. There was no warranty as the previous owners had a private contractor do the work: a plastic pipe was pushed into the metal pipe, causing the crack & leak. Mr. Swirls’ plumbers fixed the problem quickly & inexpensively! I would definitely recommend them to others!

i had a leak in my bathroom..daniel was here withen the hour.fixed like the pro he is..i could have had a big mess too clean. so yes i would call again.. and thank you so much for being so prompt. thankx again donna..

Our hot water heater was leaking water and had to be replaced. The Mr. Swirl plumber went and picked up a new heater and installed it in the matter of a few short hours. He was quick, efficient and friendly. He also removed the old one and took it with him.

They were very friendly over the phone, the service people and prompt, but did i PAY for it. The first time was a saturday afternoon, and the second time was during the daytime, weekday. When I asked what the hourly rate was I got the answer, based on the job only. The first job ended up being $434. for less than an hour (unplugging my kitchen sink) and an additional $188. a few days later since it was an unrelated problem. The second problem was not going to be warrantied unless I paid $400. robbery!!! I think I had better learn some more plumbing and be a bit bolder next time.

We had a slow draining kitchen sink that in the past I would just run a snake through myself or as I have also done before, call Mr Swirl or similar company. We used Mr Swirl for the same job a couple of years ago and they were quick and had reasonable rates which is why I called them again. This time we called to make an appt but I didnt ask for a quote (my bad). Chris came when promised, fixed the clog in 50 min and also fixed a minor leak. Good guy. did a good job but when I got home and my wife presented the bill to me I was stunned. $445 to run a snake through. I advise everyone to call around and get quotes prior to making the appointment. I would think $150-$200 would have been more reasonable for a simple job.

Both sides of my kitchen sink were clogged , I phoned mr. Swirl and they came first thing in the morning fixed it quite quickly and cleaned up after themselves. The Plummer was very nice he let me know what I could do to avoid this problem again by simply filling up my sink with hot water and draining it often to avoid clogs. I've used this company before and would use them again!

Good service, took long to diagnose the problem. But was eventually fixed. The hot water pressure was low and we were unable to get hot water in our showers or taps.

Upon a recommend we called MrSwirl. The responder did not state your
minimum ,rate of $ 388.00, Had she ,we would have done due diligence and
contacted others in the drain/plumbing industry before requesting the service. We did after receiving the bill, and have learned that two other well know plumbing/drainage firms set fee, are one half to one third less than your set fee of $ 388. Their fees for after the initial one hour were less than $ 100.00 per hour. The service call of l hour and 15 minutes was $ 440.11, including a $ 5.00 part, and a $ 38.00 gal. of drain cleaner, and taxes. We disputed what we felt was an excessive charge, and it has been reduced to our joint agreement.

my bathroom renos turned out perfect and look "marvelous".

Shawn was a very nice, pleasant man to have in our house.

My only negative remark is in the scheduling as my renos should have been scheduled for a whole day. Instead of arriving between 8 and 10 he got here in the afternoon; the next day he didn't get here at all and the third day he was scheduled to come here first and I got up early expecting him at 8 but it was after 8:30 when he got here.

Do not put too much weight on these negative remarks as the outcome was great.

Sharon

Daniel from Mr. Swirl came to replace my toilet. He was courteous, efficient and saw the problem valve immediately. I was pleased with the service. I should have been given a quote for the whole job of replacing the toilet as it was a special offer but Daniel gave me a quote before he started which was appreciated. I would have liked the old toilet to have been taken to the North Vancouver District recycling but that was going to cost as much as the rebate