Morrison Moving

Moving & Storage
Hamilton ON L8E 3C5
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92%

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Reviews for Morrison Moving

Average customer rating:
9.6 10 (40 reviews)

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M. Quinn
M. Quinn
1 review Hamilton, ON
8/10

Professional Company

I recently used Morrison because of their internet reviews and also their first place ranking on People's Choice.
Michael must be proud of his professional, polite, responsive team.
My move was interrupted, causing some overtime. I expected the quote I'd received to be on the high end and it was. After speaking with Michael, a significant adjustment was made in my favour.
My condo required a deposit in case of damage to its property but I've received it back in full because of the care the movers took.
Several days after moving in, I received a very large arrangement
thanking me for choosing Morrison. It was created by Russel Florists and was magnificent. I've already recommended Morrison Moving to others.

Congratulations on a well-run company, Michael.

M. Quinn

Approximate cost of services:
$3,500.00
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Private User
Private User
Private User reviews Hamilton, ON
3/10

Moving service

The crew arrived on time and did the job but were very very slow. Not recommended

Approximate cost of services:
$2,000.00
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Winston in Toronto
Winston in Toronto
0 reviews Hamilton, ON
10/10

Best Movers

Morrison Moving is highly recommended. In Hamilton, they are hands down the most responsive and easy going movers. My favorite aspect of the office is that the staff is diligent about answering questions and very honest about their in-home estimates. In addition to arriving on time, the crew worked quickly and professionally. I ended up paying exactly what was quoted. I found Morrison Moving to be a pleasure to work with and they made the moving process seem easy.

Approximate cost of services:
$1,800.00
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Company Response

Thank you for your kind words and business.

Philip in Toronto
Philip in Toronto
1 review Hamilton, ON
10/10

Moving

I would recommend Morrison Moving for your moving needs. Highly professional staff. They gave me an in-person estimate, and their estimate didn't change. They handled everything with care. The crew arrived early. Highly highly recommended. Thanks to all of you

Approximate cost of services:
$2,000.00
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Company Response

Hello Phillip, thanks for your review. We appreciate your business.

Melanie in Toronto
Melanie in Toronto
1 review Hamilton, ON
10/10

Moving was easy

Morrison Moving are the best movers I’ve ever seen! Not only did they work as quickly as possible, they also did not stop to take a brake. They even tried to save me money in many ways! Highly recommend! Will use them again.

Approximate cost of services:
$3,300.00
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Company Response

Thank you for your review Melanie.

Kim in Toronto
Kim in Toronto
0 reviews Hamilton, ON
10/10

best moving service

This is the best moving service we have ever experienced. Professional, fast paced, hard working and friendly; the team was all of that, in addition to being on time and packaging/moving my items with care. 5 stars is the only option! Highly recommended.

Approximate cost of services:
$3,100.00
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Company Response

Hello Kim, thank you for choosing us to help and for your review. If you need anything, just reach out.

ERIC in Toronto
ERIC in Toronto
1 review Hamilton, ON
2/10

They don’t fix their mistakes.

This is the second time we hired Morrison with the first being A++ on all accounts.

This particular time we chose Morrison since the owner, Michael Morrison personally came out to provide us with a quote and assured us that IF there were any issues, they “don’t mess around” and will rectify the issues immediately!

1. We had a damaged wall in the house we moved out of.
2. The door to the basement was ripped out of one of the hinges. I replaced/repaired that at my own cost and time during the day of move.
3. Damage in the form of a chunk of the bottom of my sons dresser being ripped out which has yet to be resolved.
4. Scratches on my sons dresser face which has yet to be resolved
5. A $300 mirror broken which has yet to be resolved.

Before the movers left, we had to e-transfer funds and provide proof thereof, which we gladly did. However we reported and provided proof of the damages as soon as they were realized and still a month has gone by with zero rectification aside from offering us $100 refund. A $300 mirror and solid wood dresser are damaged and all we get offered is $100....not to mention I fixed the door on my own. We have to continually follow up.

It’s pretty disheartening when the owner of the company assures you that any damages or issues will be resolved without delay and when it happens, you are the one doing follow ups multiple times a month, sending emails and phone calling with ZERO resolution.

We have been more than fair, more than patient and extremely disappointed in the post sales/service support!

I would not recommend Morrison Movers.

Approximate cost of services:
$1,800.00
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Company Response

We apologize for any misunderstandings and or lack of communication over this issue. Due to the hectic work schedule over the last couple of months, coupled with the Covid 19 protocols, the office has been inundated with phone calls, paperwork inquiries, bookings etc. While we have tried our best to meet all our customer's needs we obviously had not satisfied Eric's. We had requested receipts for damage reimbursement but they were not provided. This issue has respectfully been resolved between both parties. As Eric has indicated he was pleased immensely with his first move and experience with Morrison Moving and we respectfully hope that this one-time unfortunate miscommunication does not harbour any ill will.

Beth in Hamilton
Beth in Hamilton
0 reviews Hamilton, ON
10/10

Amazing service

We went with Morrison Moving because they are well known in the community of Hamilton and because they have great reviews. From the beginning to the end, service was amazing. The moving crew arrived on time and didn't go over the estimate. They didn't damage any items, worked hard and very polite. In the end, I would say that this was a very good experience.

Approximate cost of services:
$2,600.00
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Company Response

Thank you for your review.

Laura in Toronto
Laura in Toronto
0 reviews Hamilton, ON
10/10

Morrison Movers Are Good

I recently had Morrison movers move my mother to a senior apartment. They came out for an estimate which I liked better than the other movers who refused to come out and verbally quoted us over the phone. I went with Morrison because the customer service and follow up was amazing. I also found the moving crew was very professional. My mother was very happy with everything. We would use this company again.

Approximate cost of services:
$3,200.00
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Company Response

Hello Laura, thank you for your review.

Pamela in Hamilton
Pamela in Hamilton
1 review Hamilton, ON
10/10

The most responsive and easy going moving company

I would recommend Morrison Moving without reservation. They are hands down the most responsive and easy going moving company in Hamilton. I liked that the office staff is diligent about responding to questions and very honest about their in-home estimates. The crew arrived on time and worked quickly and professionally. My final total was exactly what was quoted. Moving is very stressful but Morrison Moving made it seem easy and it was a pleasure.

Approximate cost of services:
$3,200.00
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Company Response

Hello Pamela, thank you for your review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Morrison Moving

The real value in our moving service is that you can feel stress free by knowing that our team of moving experts will get your move done right. Morrison Moving is the perfect solution for anyone concerned with timelines, damage control, problem solving and professional staff who work efficiently. We ...
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