We were in the market for some new appliances for our kitchen renovations, and wandered into Richmond Wholesale Appliances. It was the weekend and Dan was working at the Maycrest location. He was very knowledgeable and easy going. We ended up going back the following day and buying a wall oven. There was nothing wrong with this oven at all (some items have some dents, but most were perfect, just out of box). They offer a 6 month waranty as the item is inspected by their electrician when they first bring them in. We compared the unit to something from Sears or Home Depot, and it was a significant discount from those stores. I would go there to look again when I'm looking to replace any other appliances in the home.