We called Canada's Restoration Services to help with some suspicious areas in our basement. After lifting the carpet, mold and moisture were evident. Darren quickly gave us some suggestions of what could be the cause, and then he described the best procedure to fix the problem. He connected us with an air sample company and within days things were in action. Turns out the basement sample contained 80,000+ spores, compared to the air sample from outside of 600!
Canada's Restoration Services came in the next day. They sealed our basement and started the process of abatement. After removing all of the drywall we found a buried window that wasn't properly closed off. A crack from the window to the corner of the floor was causing water to seep in....who knows how long this was happening!
Darren checked in with us on a regular basis and he was quick to respond to emails. He was knowledgeable, considerate and reassuring. The team answered all our questions and worked hard from morning until evening.
We had a very good experience with this company. Their customer service, experience, and hard work helped us realize we made the right choice.
- Approximate cost of services:
- $0.00