Moving & Storage
Toronto ON M3J2P1
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Reviews for Uhaul

Average customer rating:
6.8 10 (4 reviews)

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Kailey from Toronto
Kailey from Toronto
3 reviews Toronto, ON

UHaul for moving

We used Uhaul for moving from my home in Markham to downtown Toronto. They were wonderful at accommodating us with the size truck we needed (in fact when we called they didn't have the size we needed but gladly upgraded us to the next available). It was great to be able to pick up the uhaul truck at one location and drop it off at another so to avoid driving all the way back into Markham after a long days move. They have boxes and dollys to help you move as well (at a cost) and the truck was perfect for our move, having more space then the others we looked at and easy to load and unload.

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Rob in North york
Rob in North york
3 reviews NORTH YORK, ON

Short haul move

I reserved a uHal 20' truck for June 23rd online on their Uhaul website. Within a few moments, I received a confirmation by phone. While the location (Universal Auto Techs) did not have the larger truck, the 20' was large enough for the majority of our furniture to be moved in one trip. When we arrived on the 23rd, the staff was professional and prompt in going through the papers and getting upon our way. Unfortunately,in our haste we took the wrong truck originally (the keys seem to work in more than one truck), but they were very apologetic and we were not billed extra. in fact, the cost for the one trip, including gas, was less than $100.00, thus resulting in potential savings of several hundred if a moving company was used. I strongly recommend Universal Auto Techs/Uhaul, and would give 10 if Universal was easier to contact by phone. If they have wireless headsets this may resolve the issue.

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Cheryl Franklin in Toronto
Cheryl Franklin in Toronto
1 review TORONTO, ON

U-Haul truck rental

Extremely poor customer service. 14 foot truck booked 30+ days in advance. 3 days prior, pickup location changed by U-Haul from Bathurst & Dupont at 9am to Scarborough at 3:30pm. Ended up getting back to a 9am pick-up but still from Scarborough. Very tough to access via TTC and truck was given away when we arrived to pick it up, even though the U-haul employee assured me it would be waiting if we weren't able to pick it up at 9am given the travel distance to pick it up. A pick-up truck was given in place, which led to many back and forth trips, missed elevator times (we planned to do it all in one load, but couldn't as a result of the limited room in the pick-up). Called and emailed customer service numerous times. The file was closed without anything being addressed by the company, and when we pushed back a $30 credit was applied.

$30 didn't come close to making right the lack of customer service we received.

Strongly recommend NOT using U-Haul.

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Neema in Toronto
Neema in Toronto
1 review Toronto, ON

First Review


Rent a moving truck

Great location downtown. Very kind, helpful service. Great pricing, very cost effective. They also have helpful aids at the location (mattress covers, boxes, etc) and they also have storage space for rent as well. Would definitely recommend this location!

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