An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Survey Date:1/20/2015
Branch ID: 369
Satisfaction Summary
91%
Excellent
Customer Information
Name: B.CLIFFORD BARKER
Address: 336 LAIRD DR
EAST YORK, Ontario M4G 3X9
Phone: 4166966553
Email: bclifford@osc.gov.on.ca
Stars ID: 122392
Technician: 84
Loyalty Ratings
Overall satisfaction with Mersey Service Experts? 90%
What are your reasons for giving Mersey Service Experts the rating that you did?
Technician did a good job checking our furnace and answering all my questions
Likelihood of doing business again with Mersey Service Experts? 90%
Likelihood of recommending Mersey Service Experts to friends and family? 90%
Performance Ratings
How would you rate Mersey Service Experts on the following attributes?
Customer Service Representative satisfied all needs when scheduling service 90%
Technician or Residential Sales Consultant arrived within promised timeframe 90%
Technician or Residential Sales Consultant offered quality, dependable work on first visit 90%
Technician or Residential Sales Consultant showed respect to me and my home 100%
Mersey Service Experts is easy to do business with 100%
Mersey Service Experts is a good value with competitive pricing 80%
- Approximate cost of services:
- $100.00
- Company Response
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!