Mersey Heating And Air Conditioning

The technician diagnosed my air conditioning unit has a faulty capacitor and told me the replacement of the parts and labour would be $324.00 plus tax. I believed that he give me the real price of the parts and agreed to the repair. It ends up total $524.31. My wife and I were told by the technician that $324 was a flat fee and minimum charge only after the repair and payment made completed. Later on we found out that a capacitor only cost about $20 to $40. I call the company today and spoke to a manager, she insisted that $324 for a $20 part price tag for costume is an fair industry standard, refuse to do the refund, only offer 20% discount for future service by Mersey. I did not accept the offer and she just hang up the phone.
discount.