Focus 4

Landscape Contractors & Designers
CALGARY AB T2Y 3M9
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38%

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Reviews for Focus 4

Average customer rating:
5.7 10 (3 reviews)

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Courtney Johnston in Calgary
Courtney Johnston in Calgary
5 reviews Calgary, AB
0/10

Full Landscaping Project

I started my research for a landscape company in January for my ready-by-summer project. I sent out many emails, and received many quotes, but Mike was quick to answer all of my questions (patiently!), and had what I felt to be a fair price (not the lowest, not the highest). Mike visited my home, where we discussed what I had in mind for this project. Since it was a newly-built home, the entirety of landscaping needed to be done. I was incredibly impressed with his level of customer service, because I know I asked A LOT of questions.

Once the work started, though, everything started to go south. There wasn't enough materials, so we had to shell out more money to complete the work. It was a tough pill to swallow, but we realized where the honest mistake was, and went forward with it.

When the work was done, it was sloppy. We had two little bump-outs of mulch/garden area on either side of the yard. They should have been the same on each side, but they were different shapes (one was squared off, one was rounded), and installed at different points (so they don't line up). Mike sent his guys back to fix it, and although the shape of it is better, they are still at different points and don't line up.

When laying the top soil, they did tremendous damage to our newly-installed irrigation system. When we had the irrigation guys come back, they found several points where they had driven their bobcat on it and damaged it. The irrigation tech said that the guy driving the bobcat would have felt it break each time. The damage is was obvious, and was frustrating to see the complete lack of respect to our property. I could understand if he accidentally drove over it once and broke, but it was done multiple times.

They removed EVERY SINGLE FLAG that noted where the sprinkler heads came up. Okay, fine, they had to level it out so maybe it was easier to remove the flags... but they didn't mark it in any other way or remember where they were. They tossed the flags, and when it came time to sod, they didn't know where to cut out for the sprinkler heads because they were all so heavily buried. They came back on 3 occasions to try to locate them. Finally, we brought the irrigation company in to find them.

The sod is lumpy, and we have areas that puddle when it rains. The gate that use to open now has to be forced open because it catches on the uneven ground. This isn't huge - next summer we'll dig it up and level it out - but we thought we were paying someone to avoid these issues.

In the middle of all of this mess, the office emailed their final invoice to me. Yeah, there was no way I was paying that until the work was 100% complete. It took several weeks longer than anticipated.

The work was horrendous. It's done. It's not perfect, but it's done. We'll fix it up ourselves over time. The ONLY credit this company deserves, is having Mike on their team. I don't know how much of this was within his control, but every time an issue came up, he either responded immediately, or he was at the house himself to check it out. If the work was better, and the stress wasn't there, this company would have gotten an A+ thanks to Mike's hard work. His team, on the other hand, needs major improvement.

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Alexandra from Calgary
Alexandra from Calgary
1 review Calgary, AB
7/10

Building a fence

I saw their truck driving around Lake Bonavista and I told my parents to get a quote from them. Out of ten quotes, FOCUS’ was very fair.
They built my parents fence, the mitered corners and spacing of the boards are exact, and honestly, the fence is beautiful. A few minor adjustments needed to be made but overall, the job was excellent.
As a result of the success of their fence, my parents and I recommended FOCUS to my sister and long story short, there is still no fence built. Apparently they "lost their crew for the Fall" and there is no one to build the fence. My sister is very patient and because they did an outstanding job on our parent’s fence she is waiting for them to complete the job.

1 of 1 people found this review helpful.
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Will in Wentworth
Will in Wentworth
1 review Calgary, AB

First Review

10/10

Finished grading of a new home lot (after the Builder did their minimum)

Focus 4 did the final grading and topsoil for our new lot, over top of the minimal topsoil provided by the builder. the finished job was beautiful...lots of rich topsoil trucked-in from a supplier in BC that was completely screened with no big chunks or any debris.

everything was perfectly graded and finished into a smooth earthy finish, and they did it quickly!

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