Vail Renovations And Handyman Services

Bill was great to work with. I appreciated his input and suggestions on the renovation. His timeline and costs were as he had indicated to me.

I would definitely recommend him to my friends and neighbours.

Thanks again Bill

Karin

I am writing this review to add some dimension to the few negative reports that Bill has received.
I too was asked for a 50% deposit on all promised work, I demurred, because I thought it unreasonable, and paid $250 instead. I was invoiced for the whole job, and instructed to pay up front, which I did not do.
Bill did some of the work but was unable to finish. Since then I have sent several e-mails, asking for a statement of account, and confirming that we have fixed the problem at our end. I have also asked for an accounting of some supplies he purchased and did not leave with us. ( He itemized $100 for supplies, which I queried, specifically noting that most of the plumbing had already been supplied, and the lumber was not yet needed.) My main problem is the non-response to all of my e-mails. I told him that I would hire someone else, since he had been non-responsive, but I had to pay $75 to that person for shut-off valves which I believed Bill had already purchased.

I am not out of pocket much, and the work he did was fine. I would just like to support those people who HAVE had some problems, they are not wrong, my experience, though not as dire, was very similar.
Bill contacted me and has asked that I edit my review. I have viewed his unflattering response to my review, which includes references to my home a family, and wish only to add that I stand by my original review. Bill's work is fine; his attitude to problems, questions and disagreements is not. As long as you have a perfect life and a perfect home, and do not care about how your money is spent, by all means hire this contractor. I would ask people to review his negative reviews, and his responses to criticism, however mild, and judge for yourself the commonalities. Ask yourself whether this is someone you want in your home.

This is not the first time I've hired Bill and as always he is punctual, honest and hardworking. He offers his clients very fair prices for excellent work. I am a repeat customer because I like his work. Bill, thanks again for a great job.

Bill is very personable and professional. He did a great job on various jobs that I had been avoiding for several years. His work was very well done and was done in a time efficient manner. I recommend Vail Renovations

He was not considerate about timing.

-Washed his painting sheets in the our personal washer dryer.
- Did not do paint job as per agreement. Agreement was to repaint the basement but he did not paint it.

Although Bill is a friendly enough guy, his work does not stand the test of time. After a horrible job the first time around (the tiles were all crooked and uneven) he came back and installed a second set (meaning I ate the cost of the first set of tiles and grout and had to buy a second set). These look a bit better (still uneven if you turn on the behind the sink light...I try not to)but several were cracked during installation and left that way and the grout has now (less than 6 months after the job was completed) cracked in several places. The end piece of the kitchen counter is peeling away from the counter itself. All in all, not very happy with the job.

Bill is not only professional - he is friendly, helpful and patient. He has done work for me three times and each time my confidence level rises in his skill and professionalism. In fact, I have recommended him to two female friends who were concerned about getting ripped off. I told them Bill will do the work well, on time and on budget - and your house will look great!! This is a local company who knows business is built on good work and word of mouth. Bill has helped improve my kitchen, bathroom and hallways in two different homes - I will hire him again!!!

I had guests coming and a bedroom door that wouldn't close. On December 30th Bill agreed to come over on the morning of December 31st. He tackled this job and solved the problem. We discussed a scope of work relating to other issues and will be moving forward on some of these items this winter. I am very pleased with the service Bill delivered and heartily recommend him for your issue.