We are extremely disappointed with this service and inefficiency of their crew. It is beyond ridiculous that they took 17 hours to move stuff from a two bedroom condo that had two beds, a couch, a crib and a glass top table that required disassembling of which I personally disassembled 1 bed partially.We had already packed all the stuff and they had to pack the glassware and figurines.They came without boxes, packing material, tools for the job and the main guy was asking us to drive up to a dollarama and pick up tools for him when we had 20 minutes left for the elevator.
They started the move at 11 am and ended at 4 am that's right 4 am the next morning. We were given a rate for the first 3 hours and it was an hourly rate after. So they were moving stuff extremely slowly so that they could drag the no. of hours and we ended up paying for 17 hours.
We will never use this service again or refer them to anyone.