Let me add to the wonderful accolades that Amir Zand of the Super Tech team so rightfully deserves. I found myself in a difficult circumstance. My Lenovo laptop would not boot. I had some work that I needed to get done. I called Super Tech and within a short period of time Amir called back. We talked about my difficulty. He was exceedingly professional, courteous and very helpful. At no point did he attempt to push a sale or service call. If anything he gave me suggestions about how I may try to resolve my difficulty on my own. He impressed me so I asked him to do an on-site service call. He arrived promptly later that morning. He tried to repair the problem on site. Unfortunately that was not possible. There was concern that my backup medium would not work. I was looking at hours of program re installation. He took my laptop and my backup drive and found a way to reinstall everything without my needing to spend hours reinstalling programs. He brought the computer back to me the next morning at 11 AM. He spent time with me ensuring that it was working properly. I found Amir through Home Stars and while I don’t normally do these kinds of things I felt it important to let others know how fantastic his service was and how fortunate I am to have made his acquaintance. I will not be looking for a computer technician again because now I found one. I would give him and his company the highest of ratings.
- Company Response
Thank you for taking time to write this review. It was my absolute pleasure working with you and getting the issues worked out. I look forward to assisting in the feature if anything is needed at all.