Ontario Custom Glass

Bathroom Renovation
Toronto ON M3J 2P1
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Bathroom Renovation
Ontario Custom Glass
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57%

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Reviews by rating (past 12 months)

Reviews for Ontario Custom Glass

Average customer rating:
5.8 10 (86 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Interior glass railing

Great company and people , prompt call back with estimate and were here the next day to measure. Very happy with the final product and install. Railing looks amazing and changed the look entirely of our front entrance. Would highly recommend this company!

Approximate cost of services:
$20,000.00
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Company Response

Thank you

Paul in Toronto
Paul in Toronto
1 review Toronto, ON
10/10

glass shower door

I called Ontario Custom Glass for a quote for a new glass shower door and Mark called me back very promptly. He then came to my house when I requested and provided a very competitive quote. The shower door was installed when promised and it looks and functions amazing.
I would recommend Ontario Custom Glass.

Approximate cost of services:
$2,000.00
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Jim in Windsor
Jim in Windsor
0 reviews Pickering, ON
0/10

Glass stair railing and gate

Mark talks a good line but I missed all the warning signs that I normally wouldn't. On a Friday I gave him the first deposit to install a glass staircase railing and security gate. On Sunday I had second thoughts and tried to cancel the cheque. Called him on Monday to cancel the business. He cashed the cheque real fast and has refused to return the deposit. I can see from many other people who have written about their experiences with this man that he is unquestionably dishonest. Stay far away.

Approximate cost of services:
$6,000.00
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Chris in Maple
Chris in Maple
0 reviews Toronto, ON
10/10

Great job and good price.

Great job and good price. The folks at Ontario custom glass came in and had my project sussed out and quoted in minutes and installed earlier than expected. We are very pleased with their product an th installation. I have used Ontario custom glass for over 20 years and they have never disappointed.

Approximate cost of services:
$1,000.00
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Private User
Private User
Private User reviews Brampton, ON
10/10

Glass Railing

The service I received was some quickly and efficiently, customer service was great as well as the workmanship. I will return to this company in the future if I ever need more work to be completed

Approximate cost of services:
$1,000.00
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2/10

Poor Workmanship / Unreliable

Had a glass rail installed in Nov. 2019 - front porch. I contacted Mark in March 2020 and mention the brackets that hold the glass is loose and one bolt has sheered off- just snapped. This tells me the bolts used are not correct for this application. I contacted him during the summer and got no reply. Finally, at the end of August he said he would come in a few day. Still no show. Got of hold of him again 2 weeks later and I think he actually forgot about me. So, I sent him pictures again and confirmed the address. Finally, showed up and only did half the job. They fixed the 2 brackets that were loose but never did anything about the snapped bolt, plus the glass is touching the first step.
Not happy at all with these guys. Very unreliable and I will never use them again. I sent a message and called them after they came in and haven't heard back. Just left another message today and send them pictures again.

Approximate cost of services:
$2,500.00
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matt in Toronto
matt in Toronto
1 review Toronto, ON
10/10

Glass Shower Door

Contacted Mark to provide us a glass shower door. He was quick to respond, kept in touch and the quality of the work and the material are good. Overall, a good experience and would use his services again.

Approximate cost of services:
$1,500.00
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Private User
Private User
Private User reviews Vaughan, ON
0/10

Mark ripped me off

I had mark do some glass inserts for some doors I wanted made total job $2600 I gave 50% deposit and he ghosted me. I am waiting three years now. Do not deal with him

Approximate cost of services:
$1,300.00
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Jesse
Jesse
2 reviews Toronto, ON
10/10

Wrap around Deck and Front Porch Glass Work

Mark, main guy from OCG, was very kind and responsive from Day 1. Fair price and best of all, he showed up when he said he would and got the job done in a few weeks from when I signed the contract.

I am happy with the work and the glass makes my exterior home look quite regal and modern.

Also, part of his team is his wife and daughter. It was refreshing to see women supporting the work. I also like the family team aspect of his business.

Would recommend these guys to anyone needing glass work done.

Approximate cost of services:
$9,500.00
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Bento in PATUANAK
Bento in PATUANAK
0 reviews Patuanak, SK
10/10

Porch glass rails

Mark did a great job. He was recommended by my neighbor who also used his services. Very happy with the way it looks and will recommend OCG to any of my friends and neighbors.

Approximate cost of services:
$1,200.00
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