Unfortunately, Harding Cleaning Services fall under this. This was the worst residential and commercial cleaning we have ever experienced. We hired Harding Cleaning services based on their boasting of a thorough and meticulous clean. What we got was FAR from that. Our commercial space - the carpets were cleaned around, not under, shelves were not dusted, things I would assume a "professional" company would know to do. The manager seemed to have excuses and not address our concerns, only saying their cleaner had folded the mats, but not lifted. There was considerable dirt and debris when we had looked and we are not professional cleaners. Our residential clean was like they did nothing. First, the said they would send 2 cleaners, 1 showed up almost an hour late after I had to email to ask what was going on. The job they did was clearly rushed and several areas were not cleaned at all. Our front entry way table was not even touched, there was an inch of dust. Our bookcase, same thing. Our water dispenser on the fridge, filthy. Floors were lightly cleaned but still dirty. We have pets, they clearly did not dust in many areas. When I emailed to say no thank you we will not be proceeding with your services, the manager didn't even bother to ask why. Do not waste your money ($45 per hour) on this company, I had to have someone come in a week later to do it again. I emailed the company through their customer feedback with pictures of the clean and received no response about the quality of their work. Consent was given to return to the office space as they had a key. While Air vents may not be included, dusting is and the top of the vent was not dusted at all. The discount offered was because the 2nd cleaner showed up an hour late - email confirmation of this statement. The items not cleaned included, tables, bookshelves, water dispenser on the fridge, bathroom floors (see photos). The manager has a great sales pitch but their quality of work is no where near what they say it is.